Head of Devices

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world.

If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

With us, you can shape how customers across Ireland access and experience the devices that power their lives

You will lead the end to end Mobile and Fixed Devices, SIM and Accessories business for Vodafone Ireland, setting and delivering strategies that are aligned to both local priorities and Group Products & Services and Device Operations requirements. This is a key leadership role, contributing directly to revenue, margin, customer growth and brand performance by ensuring the right products are available to customers at the right time, in the right way.

You’ll build and lead a high-performing Devices team, creating an environment where people feel empowered, included and encouraged to bring new ideas. You’ll work closely across Vodafone Ireland, Group Products & Services and Device Operations to ensure a joined-up approach to delivery and performance, and to keep teams aligned on shared goals and outcomes.

You will design and implement an integrated Device Operations strategy across both Consumer and VBU segments, ensuring it supports the wider Vodafone Ireland strategy. Delivering this will require strong organisational awareness, collaboration across multiple teams, and the ability to influence at different levels of the business.

You’ll own the development of the device strategy and integrated marketing plan, working in partnership with Consumer Business Unit leaders and other stakeholders. You’ll keep this plan live throughout the year, identifying gaps, managing priorities and ensuring it remains aligned to business strategy and resource allocation.

You will drive operational excellence across the full device lifecycle, from ranging decisions and supply chain management through to reverse logistics. This includes building and governing efficient, cost-effective processes that ensure customers can access market-relevant devices and accessories when and where they need them.

You’ll manage strategic relationships with Tier 1 suppliers across devices, accessories and aftersales services, alongside Vodafone Ireland’s outsourced partners for logistics, repairs and aftersales. This includes ensuring performance is managed effectively through clear SLAs and strong partnerships.

You will also oversee in-life product management, ensuring device propositions continue to perform as expected across technical, regulatory, commercial and customer experience dimensions.

Who you are

• 5+ years’ commercial and partnership management experience within telecommunications or a related industry

• A university degree, ideally with an MBA from a recognised business school

• Strong experience across marketing, commercial or strategy roles

• Proven ability to influence and build credibility with stakeholders at all levels, both locally and at Group level

• Strong negotiation skills with experience managing suppliers and partners

• A pragmatic, solutions-focused approach with the ability to solve complex problems creatively

• Clear, effective written and verbal communication skills

• Experience leading and developing high-performing teams

• Ability to structure complex challenges and translate data into clear, actionable insights for decision-making

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background.

If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• The flexibility to work how you perform best, with hybrid ways of working and real focus on work-life balance

• A competitive package including salary, bonus and a strong pension to support you now and long-term

• €2,400 flexible benefits allowance, plus access to comprehensive health and wellbeing support

• Access to our on-site wellness centre and gym, alongside a wider wellbeing programme

• Free mobile plan, device offers and exclusive discounts for you, your family and friends

• Market-leading family policies and flexibility to support you at every stage of life

• Real opportunities for career growth through learning, development and internal progression

Who we are

• We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us.

• Through our technology, we empower people — connecting everyone regardless of who they are or where they live — and we protect the planet, whilst helping our customers do the same.

• Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community with many different minds, abilities, backgrounds and cultures.

• We’re committed to increasing diversity, ensuring equal representation, and making Vodafone a place where everyone feels safe, valued and included.

• Vodafone is committed to supporting candidates with disabilities during the recruitment process. If you require any adjustments, please let us know.

• Together we can

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