German Speaking Sales Support Associate

Job Description

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Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a

German Speaking Sales Support Associate

Your role in a nutshell:

We are looking for enthusiastic individuals to join our great team. The essence of this role is to provide administrative support to the sales representatives or so called account managers and channel partners, thus enabling them to spend more time with their customers.

What you’ll do:

• Support in growing revenues for existing Vodafone Germany customers through enabling the Account Managers to spend more time with their customers by supporting them through different kind of administrative task or longer projects
• Work closely together with Vodafone Germany’s Account Managers and Enterprise Partners to ensure requests are fulfilled within the agreed SLAs and in the highest expected quality
• Build different kind of reports periodically and on demand
• Communicate regularly with all relevant internal stakeholders and the business partner of the Budapest team in both written and spoken formats

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What you’ll bring to the team:

• Your German skills are close to fluent, and your English skills are at least intermediate
• If you have some support related or customer service experience, that’s great, but fresh graduates are also welcomed.
• You communicate clearly. You write well. You can explain just about anything to anyone, and you're comfortable communicating in writing and on the phone.
• You pay close attention to the details. As far as you're concerned, anything worth doing is worth doing right, on time, every single time. You stay focused, and nothing falls through the cracks on your watch.
• You have good Excel Microsoft Office skills.
• You enjoy solving problems. You love taking on difficult challenges and you don't get flustered easily. If you don't know the answer, you'll dig until you find it.
• You are eager to learn new things about the field of Sales and Sales Support.

In return we provide you with:

• A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• Access to internal trainings through Vodafone University and external trainings via other providers
• A supportive internal coaching and mentoring culture
• Opportunities to participate in company activities and Vodafone Foundation events
• Corporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your wellbeing and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

What you need to know about us
We are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.

#movewithus #_VOIS #VOISHU #LI-Hybrid

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.