German Speaking Data Analyst - Senior

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are looking for an Senior Sales Reporting Specialist who will be responsible for extracting data and create complex reports from the Data Warehouse writing and using SQL scripts, and provide information towards management with the help of Business Intelligence Tools (ex: QlikSense, Tableau). To fulfil recurring and ad-hoc reporting requirements, create workarounds and reporting solutions where needed, maintain and if possible create dashboards.

Your role will be to implement and manage reporting and analytics solutions to fulfil reporting requirements for Partner OpCo and internal Stakeholders and requestors. Provide reports, dashboards and data analytics, to draw conclusions and make recommendations. Develop, automate and standardize the reporting processes.

What you’ll do

• Extract Information and Analysis of Clients and their Structure using different reporting techniques – primarily writing SQL scripts, gathering data from the Data Warehouse
• Create and update complex reports, dashboards on sales data for our senior stakeholders – with the help of different BI Tools
• Support our Partner (Corporate Sales) Performance Management and Planning with regular/ ad hoc reporting; track and document all cases in the defined tracking systems
• Regular and proactive communication with stakeholders and business partners
• Drive high priority tasks and projects from start to completion, cooperate with internal stakeholders and Partners, deliver project targets.
• Create and maintain platforms, dashboards for actionable insights and cooperate with and promote them to stakeholders across multiple departments (Partner Stakeholders, Sales, Business Enablement, Commercial Management)
• Design, construct and maintain a wide set of tools like reports, dashboards and applications, customized to satisfy stakeholders’ needs
• Deep understanding of business to effectively design Dashboards
• Generally keep and actively enhance business knowledge to anticipate business needs and to provide effective analysis, discover trends and potential issues
• Create regular/recurring and on demand Analysis by understanding business purpose and all affected parameters, move towards predictive and proactive approach in fulfilling all needs of Stakeholder, anticipate further needs, predictively analyse if required
• Driving automatization of tasks where possible, in alignment with business partners / requestors. Utilize or use automation and achieve efficiencies with using tools such as Python.

Who you are

• Near native German and above intermediate English language skills
• Multiyear experience in business support positions, 3+ years’ experience working with, 2+ years writing SQL queries, ideally multiyear experiences supporting of Telecommunications Industry.
• Large experience in data analysis, interpretation, reporting and presentation of findings. Experience in working with data warehouses & business intelligence tools. global database management
• Advanced MS office (Excel, Access, Power Point) and advanced SQL skills
• Ability to balance conflicting interests and make decisions based on incomplete or unreliable information, Decision-making skills
• High level Analytical/ data analysis skills
• High attention to detail, accuracy
• Strong relationship building skills
• Strong communication and interpersonal skills, good teamwork ability, ability to cooperate well with a local and in a virtual team setup.
• Ability to prioritize and reprioritize, flexibility
• Presentation skills
• Organizational skills
• Proactive problem-solving skills
• General understanding of KPI-s, experience in visualizations on Dashboards.
• Ability of proactive enhancement of business knowledge to be able to maintain high quality performance of this task and keep agreed SLA.
• Building and understanding of Planning and Performance Management of sales data and affiliated activities.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work in a global, multicultural environment
• Exposure to complex sales processes and high-value deal support
• Involvement in strategic projects and continuous improvement initiatives
• Collaborative working culture with opportunities to share knowledge and best practices
• Professional development through cross-functional collaboration and project exposure
• A dynamic, multicultural work environment with continuous learning opportunities
• Ability to influence and improve contracting processes and frameworks
• A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• A supportive internal coaching and mentoring culture
• Opportunities to participate in company activities and CSR events
• Corporate assets including a laptop and mobile phone with subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your wellbeing and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

What skills you will learn

• Advanced sales support and commercial operations expertise
• Process improvement and optimisation techniques
• Stakeholder management across diverse, international teams
• Data analysis and reporting for business decision-making
• Project coordination and delivery in a complex organisational environment

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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