ETHICAL HACKING OPERATIONS ANALYST

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking an Ethical Hacking Operations Analyst to bridge penetration testing execution with ongoing cyber security operations. This role combines hands-on understanding of ethical hacking methodologies with strong operational coordination, enabling continuous security posture improvement, effective test execution, and clear communication of security findings across technical and business stakeholders.

What you’ll do

• Coordinate global penetration testing schedules across multiple business units, regions, and platforms to ensure comprehensive system coverage
• Manage project tracking activities, including timelines, milestones, testing phases, and deliverables using project management tools
• Develop and execute penetration testing plans aligned with business cycles, regulatory requirements, and system changes
• Maintain service performance metrics and reporting structures to track testing effectiveness and risk trends
• Facilitate stakeholder engagement through planning meetings, status reviews, and post-testing debrief sessions
• Manage conflicts across testing priorities, resource availability, and business constraints to ensure effective delivery
• Coordinate pre-engagement activities including requirements gathering, access provisioning, and confidentiality considerations
• Validate and manage access credentials, VPN access, and cloud environment permissions for testing activities
• Develop and maintain standard operating procedures (SOPs), runbooks, and quality assurance frameworks for testing execution
• Support reporting, dashboards, and analytics for vulnerability trends, risk metrics, and remediation tracking
• Conduct threat analysis and highlight critical findings for escalation and resolution
• Mentor team members and support capability building through training, guidance, and awareness initiatives

Who you are

• 2+ years of experience in penetration testing, vulnerability assessment, or security testing programs
• Strong understanding of penetration testing methodologies such as PTES, OWASP Testing Guide, OSSTMM and MITRE ATT&CK
• Knowledge of IT infrastructure, including operating systems, networking concepts, cloud platforms and security controls
• Experience working with penetration testing tools such as Burp Suite, Metasploit, Nessus or Qualys
• Familiarity with common vulnerabilities such as OWASP Top 10, CVE classifications and threat landscapes
• Experience in project coordination, stakeholder management, and cross-functional collaboration
• Strong communication skills with the ability to translate technical findings into business insights
• Experience working with reporting and analytics tools for dashboards and performance tracking
• Degree in Cybersecurity, Computer Science, Information Technology or a related field

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work at the intersection of ethical hacking and security operations
• Exposure to global security testing programmes across multiple business units and technologies
• A role that combines technical knowledge with coordination, governance, and stakeholder engagement
• Involvement in improving enterprise security posture and risk visibility

What skills you will learn

• Advanced penetration testing coordination and operational management practices
• Enhanced understanding of global cyber security frameworks and methodologies
• Stronger stakeholder communication and reporting capabilities in security environments
• Improved process automation and optimisation within cyber security testing workflows

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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