DBA Specialist

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a DBA Specialist to join our Software & Product Infrastructure team. This role is responsible for ensuring the functionality, availability, security, and performance of database platforms while supporting critical business and technology services. The successful candidate will provide multi-level operational support, design and implement database solutions, develop automation and optimisation initiatives, and build robust data integration pipelines that connect diverse data sources.Working within an international and collaborative environment, you will contribute to service excellence, technology transformation programmes, and continuous improvement initiatives while ensuring delivery against agreed service levels and operational standards.

What you’ll do

• Provide Level 1, Level 2, and Level 3 support for database platforms, incidents, problems, and service requests.
• Design, build, and maintain ETL/ELT data integration pipelines across multiple data sources.
• Build and maintain centralised data lakehouse and data-broker solutions that support multiple business consumers.
• Develop scripts and automation solutions to improve operational efficiency and extend platform functionality.
• Conduct technical investigations and root-cause analysis for performance-related incidents and complex technical issues.
• Define technical requirements and design, configure, and implement database solutions.
• Optimise database architectures and implement upgrades to improve performance, scalability, and reliability.
• Ensure database integrity, security, availability, and compliance for IT and telecommunications applications.
• Support project delivery through technical expertise, implementation guidance, and quality assurance activities.
• Contribute to transformation and technology refresh programmes focused on enhancing service quality and reducing downtime.
• Perform proactive maintenance activities using monitoring tools, alerts, and automated notifications.
• Create and maintain comprehensive technical documentation, operating procedures, and knowledge-sharing materials.
• Facilitate onboarding and knowledge-transfer sessions for team members.
• Promote technical collaboration by mentoring colleagues and supporting skills development across the team.
• Contribute to strategic initiatives, process improvements, investigations, analyses, and cross-functional projects.

Who you are

• Proven experience in database support and development environments (3+ years).
• Experience working with data integration, ETL/ELT pipelines, data modelling, and data quality frameworks.
• Experience building and maintaining data lakehouse or data-broker architectures.
• Advanced knowledge of database administration in production environments.
• Strong expertise across multiple database technologies including Microsoft SQL Server, Oracle, and MySQL.
• Advanced SQL performance tuning and optimisation skills.
• Programming experience with T-SQL, PL/SQL, KSH/Unix Shell scripting, and Python.
• Understanding of ITIL principles and IT Service Management concepts, including ISO20000.
• Working knowledge of SOX controls and general information security principles.
• Strong analytical and problem-solving skills with a structured approach to issue resolution.
• Excellent organisational skills with the ability to manage multiple priorities effectively.
• Experience working with geographically distributed and remote teams.
• Customer-focused mindset with a commitment to service excellence.
• Strong documentation and knowledge-sharing capabilities.
• Fluent written and spoken English.
• Commitment to continuous learning and professional development.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Loyalty Programme
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

• Advanced enterprise database administration and performance optimisation techniques.
• Data lakehouse and modern data architecture design principles.
• Advanced ETL/ELT integration methodologies and data management practices.
• Automation and scripting expertise across database and infrastructure environments.
• Enterprise service management and operational excellence practices.
• Technical leadership, mentoring, stakeholder collaboration, and knowledge-transfer capabilities.
• Experience supporting large-scale telecommunications and business-critical technology platforms.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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