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Vodafone

CVM Product Manager

Location:  Athens, Attiki, Greece
Location flexibility:  Office based
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Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

As a CVM Product Manager, you will manage targeted below the line activities including offers’ definition, campaigns’ design and execution, channels’ communication and campaigns’ evaluation, aiming to provide customers more benefits, improve NPS & drive ARPU uplift in enterprise fixed base

  • Design proactive, below the line, targeted migration campaigns, aiming to provide more benefits, maintain customer revenue & improve customer satisfaction (NPS)
  • Monitor campaign performance on an ongoing basis and continuously optimize tactics to improve effectiveness in achieving targets (CR, SR, Uplift, Revenues)
  • Perform deep-dive analysis using analytical and statistical tools (primarily SPSS Modeller & PEGA) on very large, complex, multi-dimensional datasets
  • Compile, maintain and deliver weekly/monthly reports and presentations
  • Drive customer insights to meaningful actions

Who you are

  • Advanced Analytical Skills & Commercial Thinking
  • Excellent interpersonal, networking, and stakeholders’ engagement skills
  • Very good organizational, problem solving and time management skills
  • Use statistical models and methods to identify most ‘appealing’ target population given appropriate actions
Apply
  • Degree in Statistics, Applied Mathematics, Marketing Research, Computer Science, Economics or other relevant field, or equivalent work experience
  • Not a perfect fit?

    Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

    What's in it for you

    • Competitive pay, bonus & remuneration package
    • Private Health & Medical Insurance
    • Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad
    • Remote work equipment to help you create a comfortable, ergonomic workspace at home
    • Unlimited access to learning resources and trainings
    • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
    • Spirit of Vodafone Day: one day each quarter dedicated to your personal development
    • Extra days off: Vodafone Day, Family Day, Volunteering Day
    • Needless to say, we cater for your communication wherever you are
    • Office amenities (subject to the office location): such as restaurant, gym and parking
    • Special employee offers and discounts

    Who we are

    We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

    Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

    Together we can.

    Working at Vodafone

    2 office days / week

    A little flex time

    Company employees:

    85,887

    Gender diversity (m:f):

    61:39

    Hiring in countries

    Albania

    China

    Czechia

    Democratic Republic of the Congo

    Egypt

    Germany

    Greece

    Hungary

    India

    Ireland

    Italy

    Luxembourg

    Malaysia

    Portugal

    Romania

    South Africa

    Office Locations

    Company benefits

    UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
    Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
    Annual bonus – dependant on company performance
    Employee discounts
    Personal development days – once per quarter
    Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
    Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
    Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
    Volunteer days – up to 5 days
    Coaching – access to a free certified internal pool of coaches
    Mentoring
    Carer’s leave
    Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
    Enhanced sick days
    Mental health platform access
    Mental health first aiders
    Employee assistance programme
    Complimentary Medical Services – 24/7 online doctor service
    Compassionate leave
    Home office set up
    Buddy scheme
    Referral bonus
    Early finish Fridays
    Buy or sell annual leave
    Cycle to work scheme
    Life insurance
    Sabbaticals
    Salary sacrifice
    Share options
    Teambuilding days
    Faith rooms
    Enhanced pension match/contribution
    Learning license

    Awards & Accreditations

    1st – Most loved - Large companies

    1st – Most loved - Large companies

    Flexa awards 2026
    1st - Most Inclusive Company

    1st - Most Inclusive Company

    Flexa awards 2026
    Most Flexible Company

    Top 5 - Most Flexible Company

    Flexa awards 2026

    Spain

    Taiwan

    Tanzania

    Türkiye

    United Kingdom

    United States