Customer Delivery Associate PM German Speaker (VOIS)

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a detail-oriented and collaborative Customer Delivery Associate to support the delivery of enterprise technology projects for global customers. The individual will work within an Agile delivery environment, contributing to projects covering Unified Communications, Connectivity, Cloud, Internet of Things and Security solutions. They will manage work packages throughout the project lifecycle, ensuring that milestones, risks, governance, communication and stakeholder expectations are effectively addressed.

What you’ll do

• Support and deliver multi‑tower technical solutions for enterprise customers across diverse geographies.
• Create and maintain project plans, schedules, and work packages using defined tasks, dependencies, and timelines.
• Manage scope, requirements, and specifications for assigned project activities.
• Track and manage budgets, when required, and maintain accurate financial and delivery records.
• Identify, track, and mitigate assumptions, dependencies, risks, issues, and changes in line with governance frameworks.
• Record project data in central systems and ensure full reporting accuracy.
• Provide clear and timely progress updates to senior internal and customer stakeholders.
• Build and maintain productive relationships with customers, suppliers and internal teams.
• Close work packages, document lessons learned, and promote continuous improvement.
• Encourage the adoption of digital tools to replace manual processes and enhance efficiency.

Who you are

• C‑level German language proficiency.
• 1–2 years of experience working within project teams in Technology or Corporate IT environments, including apprenticeships or graduate roles.
• Familiarity with solutions such as Unified Communications, Cloud, IoT, SD‑WAN, Fixed Connectivity, IPVPN or Digital Transformation (desirable but not required).
• Pragmatic problem‑solver with a growth mindset and an interest in digitisation and efficiency.
• Strong relationship‑building skills and ability to work within diverse multi‑party teams.
• Comfortable working in a matrixed or Agile organisation (desirable).
• Excellent communication and presentation skills, especially in virtual environments.
• Fluent English, with additional languages considered an asset.
• Project Management certifications (PRINCE2, PMI‑ACP, PMP) are desirable; none are mandatory.ory.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunities to work on global, multi‑tower enterprise projects in a dynamic Agile environment.
• Exposure to emerging technologies across Cloud, IoT, Connectivity and Unified Communications.
• Development of stakeholder management skills through interaction with international teams, vendors, and customers.
• Experience using digital project delivery tools and enterprise governance systems.
• A nurturing environment that supports continuous learning, personal development and career progression.

What skills you will learn

• Practical project coordination skills in Agile and hybrid delivery models.
• Enhanced problem‑solving, structured thinking and risk/issue management techniques.
• Proficiency in digital project tracking and reporting platforms.
• Cross‑cultural communication and stakeholder engagement capabilities.
• Methods for delivering technology solutions across multi‑tower enterprise environments.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• Chat with our employees: https://lnkd.in/dpkrcvR2