Customer Care Advisor - German Speakers VOIS

Job Description

Role Purpose:

We are looking for a Customer Care Representative who will be able to accept ownership for effectively answering our customers’ inquiries, keeping customer satisfaction at the core of every decision and behavior.

Responsibilities:

• Respond to customer inquiries promptly and effectively.
• Maintain a high level of customer satisfaction in every interaction.
• Work collaboratively with team members to resolve customer issues.
• Adhere to company policies and procedures.

What We Offer:

• Global exposure in an engaging, motivating, and inclusive workplace.
• Rotational shifts and weekends.
• Various benefits including life insurance, medical, and many other job perks.

Requirements:

• C1 fluent German Speaker.
• Graduate or student.
• Egyptian or Non-Egyptian.
• Good communication skills.
• Eagerness to learn and self-develop.