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Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The Creative Lead role is accountable for the creative leadership of Vodafone Brand in-house Creative Studio.
This team member will be responsible creatively for leading one of the most loved and admired brands in the Telco space. This role balances people leadership with project oversight; ensuring our designers, copywriters and videographers are empowered to do their best work while delivering high-quality, on-brief creative that meets business needs and ontime.


The creative lead will creatively lead a team of 6 individuals (dotted), including 2x Senior Graphic Designers and 1x Senior Video Editor, one art director / sr copywriter, copy writer and 1x video editors who are responsible for the end to end creation of design, copywriting, digital and multimedia content for the Vodafone brand. The Creative lead will need to be a strategic thinker and lead the creative strategy as well as deisgn.


The in-house creative team is also responsible for cost savings to Vodafone by providing an alternative to external agency supplier to all areas. The Creative Lead is required to creatively lead a team of highly creative and passionate individuals throughout the full creative process, from receiving briefs, concept development to design and production supervision. The required output is compelling, creative solutions to briefs at an agency quality level.


The role requires great organisational skills to manage a large volume of work through the team whilst acting as a brand champion within the organisation to ensure all communications are on brand and cut through. Also sustains the ongoing learning and training of all team members on the required skills needed for creative production.


Another key requirement of the role is exceptional communication and relationship-building skills in order to effectively work with the different teams and stakeholder requirements and operate within all levels of the organisation and collaboratively with external agencies.

  • Creative Leadership of the Creative inhouse Studio (strategic thinker and lead the creative strategy as well as design)
  • Oversee the day-to-day creative operations of the creative studio, including project resourcing, creativity and delivery
  • Campaign Management and delivery - Accountable for end to end internal creative process and integration of assets across all communication channels
  • Act as the key liaison between the studio leadership team, project manager and creative team ensuring timely delivery of the projects
  • Creation of compelling communications which deliveres the desired impact
  • Develop and sustain in house studio facility - Ensure appropriate facilities are available, managed and maintained to support service delivery
  • Support and mentor the creative team, fostering a collaborative, high-performing culture

Who you are

  • Minimum 6 years professional experience in a design or agency environment or inhouse
  • Proven experience managing creative teams and workflows in a fast-paced environment
  • Strong communication and project prioritisation skills
  • A sharp eye for creative quality, with the ability to guide and elevate output
  • Passionate Brand professional with a proven track record of producing outstanding creative
  • Creative, Design or Multimedia qualifications
  • Proven track record creative design
  • Desired experience within consumer electronics, IoT, smart home or new technology
  • Fluency in current graphic design practices, digital production and multimedia software such as Adobe Cloud suite (Photoshop, Illustrator, InDesign / Video Editing and Motion Graphics: Premiere Pro, After Effects, Audition / Web
  • Development: Dreamweaver. PDF and Document Tools: Acrobat Pro / Other Apps: Lightroom, Lightroom Classic,
  • Animate, Firefly, and Adobe Express and workfront etc.. )
  • Management of the internal studio facility and all necessary resources including hardware upgrades, software licenses etc.
  • Management and archive of all of assets
  • Proficient in Word, Excel, Powerpoint

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

  • Yearly bonus: 10%
  • Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
  • Charity days: 5 days/year
  • Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
  • Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
  • Access to: private medical, private dental, free health assessments, share save scheme
  • Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Company benefits

UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
Compassionate leave
Home office set up
Buddy scheme
Referral bonus
Early finish Fridays
Buy or sell annual leave
Cycle to work scheme
Life insurance
Sabbaticals
Salary sacrifice
Share options
Teambuilding days
Faith rooms
Enhanced pension match/contribution
LinkedIn learning license

Working at Vodafone

Company employees

85,887

Gender diversity (male:female)

61:39

Currently Hiring Countries

Albania

China

Czechia

Democratic Republic of the Congo

Egypt

Germany

Greece

Hungary

India

Ireland

Italy

Lesotho

Luxembourg

Mozambique

Portugal

Romania

South Africa

Spain

Tanzania

Türkiye

United Kingdom

United States

Office Locations

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