Cloud Infrastructure & NFV/CNF Engineer

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Role purpose:
We are looking for a Cloud Infrastructure & NFV/CNF Engineer to join the Technology Operations area who will be responsible for daily operations, maintenance, and support of the organization on-premises cloud infrastructure and Network Functions Virtualization Infrastructure (NFVi).
You will work with innovative technologies and play a key role in ensuring IT Operations efficiency and reliability.

Key accountabilities:
• Manage and maintain on-premises infrastructure and services, ensuring high availability, performance, and scalability through SLO’s.
• Collaborate with the VNF/CNF onboarding teams for automated integrations and support network function infrastructure in cloud environments.
• Work closely with Planning/Delivery teams to ensure that Infrastructure platforms and services are designed with "operability" in mind.
• Perform regular monitoring of health, performance and capacity of infrastructure (physical and virtual), including but not limited to: Datacenter hardware, vSphere, vCenter, ESXI hosts, virtual machines, to identify and address bottlenecks and improvement areas.
• Optimize resources to improve performance and reduce costs.
• Ensure configurations are aligned to best practices and compliant with organizational security guidelines and industry standards.
• Manage infrastructure hardware and software lifecycle management (hypervisor, computing, storage, networking - physical or virtual).
• Participate in on-call rotation for after-hours support.
• Collaborate with internal and external stakeholders to troubleshoot and resolve issues and incidents including performance problems and system outages.
• Provide technical support for service requests related to VNFs and CNFs infrastructure and associated services.
• Ensure tickets received are solved as per their urgency and importance, within the agreed SLAs.
• Develop and implement solutions to enhance monitoring, operation, maintenance and troubleshooting tasks, including automations to improve efficiency.
• Ensure accurate reports on cloud infrastructure capacity, performance, and incidents.
• Ensure the high availability, reliability, performance, optimization and security of the cloud infrastructure and related services,
• Drive improvements and enhancements at scale while automating processes and works closely with various IT teams to support business objectives.

What we are looking in you:
• Degree in Computer Science, IT or related field.
• At least 3+ years of work experience in administering, supporting and troubleshooting Data Center infrastructure solutions (compute, storage and networks).
• Experience with cloud infrastructure physical hardware (datacenter computing, storage and network).
• Experience with troubleshooting complex infrastructure issues, identify the root cause, and develop effective solutions.
• Strong experience with VMware based virtualization technologies and services: vSphere, vCenter, ESXI, VMware Telco Cloud Platform and Aria Suite.
• Deep understanding of virtualization, cloud native platforms and VMWare Telco Cloud Platform components, namely: vCloud Director, vSphere, VMware Aria Suite, NSX-T, Telco Cloud Automation and Platform (TCA/TCP) and VMWare Tanzu Kubernetes Grid (TKG).
• Experience with container management platforms (Kubernetes).
• Knowledge of ITIL practices and methodologies.
• Proficiency in cloud management and monitoring platforms and tools.
• Strong problem-solving, organizational, communication and analytical skills.
• Proficiency in cloud management and monitoring platforms and tools.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.