Channel Commission Tech Specialist

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking a Channel Commission Technology Specialist to support the accurate translation of commercial requirements and commission offers into a commission calculation system. Based in Tirana, Albania, this role will review channel commissions, configure commission schemes, analyse payment outcomes and maintain commission reporting. The successful candidate will use data, commercial insight and cross-functional collaboration to help ensure commission payments are accurate, timely and aligned with relevant policies.

What you’ll do

• Review, calculate and analyse channel commissions accurately, ensuring compliance with commercial, financial and operational policies.
• Translate commission scheme rules into system configurations and support their timely and accurate processing.
• Collaborate with relevant departments and compensation plan design teams to ensure plans and plan elements are configured effectively and operate correctly within the calculation system.
• Evaluate commission payment outcomes and provide detailed comparative analyses.
• Identify potential issues through data and trend analysis, then coordinate cross-functional investigation and support evidence-based conclusions.
• Develop, extract and maintain commission-related reports and dashboards, ensuring accuracy, consistency and compliance with agreed definitions.
• Process commission transactions within agreed service levels and contribute to timely, accurate commission payments.

Who you are

• You have a thorough understanding of compensation plan principles and end-to-end compensation processes.
• Experience within telecommunications would be beneficial.
• You demonstrate strong analytical and synthesis skills, with the ability to examine complex processes in detail while maintaining a strategic perspective.
• You are organised, able to prioritise multiple information flows and requests, and capable of delivering work to agreed deadlines.
• You bring sound project management capabilities and a collaborative, delivery-focused approach.
• You are comfortable working with international and culturally diverse teams.You demonstrate strong business and commercial awareness.
• You are fluent in written and spoken English and Italian.You have excellent data management and analytical capabilities.
• You have advanced knowledge of Microsoft Excel and Access.
• You have experience working with data warehouses and business intelligence tools.
• You have operational knowledge of SAP CRM, an incentive compensation management solution such as Callidus, or SQL.
• You hold an educational qualification in mathematics, economics, finance, engineering or a related discipline.
• You have at least three years of relevant experience gained within a multinational organisation, technical consultancy or auditing firm.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• The opportunity to work with commission calculation processes that connect commercial, financial and operational requirements.
• Exposure to cross-functional collaboration with commercial teams, compensation plan specialists and other business stakeholders.
• Experience working in an international environment with culturally diverse teams.
• The opportunity to contribute to accurate and timely commission payments through data analysis, system configuration and reporting.
• Practical involvement with business intelligence tools, data warehouses and incentive compensation technology.

What skills you will learn

• How to translate commercial commission schemes into accurate system rules and configurations.
• Advanced commission analysis, payment comparison and trend identification.
• Commission reporting and dashboard maintenance using agreed data definitions.
• Cross-functional investigation and structured resolution of commission-related issues.
• Broader knowledge of end-to-end compensation processes and incentive compensation systems.
• How to balance detailed data analysis with commercial and strategic considerations

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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