Business Transformation Lead (Product Interlock) - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Business Transformation Lead (Product Interlock) to drive alignment, collaboration, and communication across global product, delivery, and operational teams within the Vodafone Business Technology Solutions (VBTS) portfolio. The individual will act as a key connector, ensuring that product releases and updates are fully understood, signed off, and ready for successful customer delivery. This role is responsible for interlock governance, conflict resolution, risk mitigation, and ensuring roadmap alignment between multiple product teams and strategic business stakeholders. The individual will oversee end‑to‑end product release milestones including epic start, delivery plan approval, forward sell, and release approval.

What you will do

Lead cross-team collaboration by providing clear direction, fostering strong working relationships, and guiding interlock sessions across global product and business teams.
Promote a culture of shared knowledge, innovation, and effective collaboration to ensure consistent alignment across multiple product workstreams.
Act as the central mediator to identify, address, and resolve conflicts between product, delivery, and operational teams, ensuring discussions remain constructive and outcomes support organisational strategy.
Lead risk identification and mitigation activities related to product interdependencies and release cycles, ensuring business continuity and minimising impact on Vodafone’s customers.
Drive roadmap alignment across product domains, ensuring that individual product roadmaps support the overarching product strategy and organisational goals.
Oversee governance and sign‑off milestones across the product lifecycle, including epic start, delivery plan approval, forward sell validation, and release approval.
Ensure input and endorsement from relevant VBTS teams for every new product release and enhancement within the product portfolio.

Who you are

Experienced with at least two years working in product management or ICT‑related fields, with exposure to managing or supporting product lifecycles.
Adaptable and able to work effectively in dynamic environments with evolving priorities.
Skilled in leadership and stakeholder engagement, capable of influencing across complex organisational structures and maintaining strong relationships at senior management levels.
Confident in addressing challenges, managing performance issues, and encouraging high‑quality contributions across teams.
Customer‑centric, with the ability to deliver clear, engaging presentations and communicate effectively with diverse stakeholders, including technical and non‑technical audiences.
Knowledgeable in business environments, markets, and multi‑domain technology landscapes.
Holds relevant Agile Product Owner certifications or PMI‑ACP.
Strong communicator with excellent interpersonal skills and experience in global cross‑functional collaboration.
Knowledgeable in technology‑driven environments and able to quickly understand complex product concepts.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Opportunity to work at the heart of global product alignment, influencing major technology product releases across VBTS.
Exposure to cross-functional leadership, stakeholder engagement, and strategic decision-making within a global organisation.
Development in governance, product lifecycle management, and risk mitigation across complex environments.
Ability to shape product release processes that directly impact customer delivery and operational excellence.

What skills you will learn

Advanced cross-functional leadership and mediation skills.
Expertise in Agile governance, product interlock processes, and release readiness frameworks.
Enhanced communication, negotiation, and stakeholder management across global teams.
Strong analytical skills in risk assessment, roadmap alignment, and interdependency management.
Broader understanding of global product portfolios within a technology-driven environment.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
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• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2