Business Support Administrator

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a highly organised and adaptable individual to provide comprehensive business support to internal Technology stakeholders. This role focuses on meeting management, risk governance, internal communication, and operational enablement, ensuring seamless collaboration across multiple workstreams within Technology VOIS Romania.

What you will do

• Manage weekly meeting agendas and track actions for internal customers.
• Serve as the Enterprise Risk Management specialist for Technology VOIS Romania.
• Plan and organise virtual and in‑person Technology Romania events, including venue sourcing and contract negotiation.
• Support internal communication through online platforms, webinars, live sessions, interviews, and email communication.
• Create and maintain an up‑to‑date online presence for internal meetings and communication spaces.
• Support the Technology function by providing:
– ad‑hoc and standard Technology‑specific reports, including charts, tables, and numerical insights
– finance administration activities (shopping carts, purchase orders, reports, travel expenses) and procurement tasks
– record consolidation across workstreams
– logistics for internal initiatives
• Address incoming queries and route them to relevant stakeholders when needed.
• Actively participate in cross‑functional initiatives, including process efficiency and organisational optimisation projects.

Who you are

• Strong organisational and planning abilities, able to work independently and collaboratively.
• Skilled at influencing without authority and confident handling confidential information.
• Excellent written and verbal communication skills.
• Detail‑oriented, proactive, and comfortable working with a sense of urgency.
• Flexible and adaptable in changing environments.
• Basic understanding of economic principles.
• University degree or equivalent experience.
• At least three years’ experience in a similar role within a technology multinational or supporting senior management.
• Proficient in SAP (finance, procurement, contract management modules) or similar systems.
• Advanced in Microsoft Office.
• Experience in corporate social responsibility and internal or external communications.
• English language level B2 or above; additional languages are considered a plus.
• No budget ownership responsibilities.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Hybrid way of working: 2 days from office per week (8 per month)
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the following options: meal tickets / private pension / vacation vouchers / cultural vouchers - within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

• Enhanced reporting and data visualisation capabilities.
• Stronger financial administration and procurement process knowledge.
• Advanced organisational, communication, and stakeholder‑management skills.
• Skills in event coordination, internal communication, and digital content maintenance.
• Broader understanding of enterprise risk management frameworks.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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