Business continuity senior specialist

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Business Continuity professional to lead the implementation and ongoing development of Business Continuity activities across Vodafone Group. This role acts as a subject matter expert for Business Continuity Management (BCM), ensuring an effective and continuously improving Business Continuity Management System (BCMS). Working closely with stakeholders across multiple functions and entities, the role supports organisational resilience, operational readiness, and informed senior leadership decision-making.

What you'll do

• Implement, maintain, and continuously improve the Business Continuity Management System (BCMS) in line with Group and compliance requirements.
• Act as the subject matter expert for BCM, providing guidance and assurance across Vodafone Group entities.
• Collaborate with a wide stakeholder community to deliver and maintain Business Impact Analyses (BIA), risk assessments, and Business Continuity plans.
• Coordinate and contribute to BC plan testing and exercising to drive continual improvement.
• Develop and support governance processes that raise awareness of threats to operational objectives.
• Enable senior leaders to make informed decisions on Business Continuity risk mitigation and risk exposure reduction.
• Contribute actively to the wider BCMS team and participate in global resilience, crisis preparedness, and continuity communities.

Who you are

• An individual with over three years of experience in Business Continuity and Crisis Management (BCCM).
• Experienced in applying BCM practices within complex, operational environments; telecoms experience is preferred.
• Skilled in stakeholder engagement, with the ability to work collaboratively across senior and diverse audiences.
• Confident in presenting evidence-based perspectives, even when these differ from more senior viewpoints.
• Comfortable analysing complex information and communicating key messages clearly and accessibly.
• Empathetic to operational challenges within service-driven organisations, with a strong understanding of business impact.
• Commercially aware, able to balance resilience objectives with organisational priorities.

Not a Perfect Fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What’s in it for you

• Hybrid way of working: 2 days from office per week (8 per month)
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the following options: meal tickets / private pension / vacation vouchers / cultural vouchers - within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

• The opportunity to influence resilience and continuity outcomes at a global enterprise level.
• Exposure to senior stakeholders and strategic decision-making forums.
• A collaborative, international environment focused on learning, improvement, and shared expertise.
• The chance to contribute to wider resilience and crisis preparedness initiatives beyond core BCM activities.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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