BUSINESS ASSURANCE ANALYTICAL SPECIALIST - CONTRACT TO INVOICE - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking a Business Assurance Analytical Specialist to ensure the integrity and efficiency of financial operations within the contract-to-invoice process. This role focuses on identifying and mitigating risks, improving controls, and analysing large volumes of financial and customer data to detect and prevent errors. You will collaborate with cross-functional teams, including IT and Network, to maintain operational stability and drive continuous improvement.

What you will do

• Develop, manage, and operate automated second-line mitigations across customer settings, transactional data, billing, and profitability.
• Perform data analytics for root cause analysis and communicate mitigation gaps and risks to senior stakeholders.
• Partner with first-line teams to resolve leakage issues and design effective controls.
• Manage and maintain data sources, participate in company-wide projects, and propose measures to prevent errors.
• Ensure transparency and accuracy in contract-to-invoice processes.

Who you are

• Strong analytical thinker with attention to detail and ability to work with complex financial data.
• Experienced in using analytical and BI tools with a proven track record in similar roles.
• Excellent communication and time management skills; comfortable working with international teams.
• Minimum 2 years of experience, including 1 year in a similar position.
• Degree in Economics, Business Informatics, IT, or related fields.
• Proficient in English (B2) and Italian (B2).
• Background in business or margin assurance within the telecommunications industry.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on impactful projects that safeguard financial integrity.
• Exposure to advanced analytics and automation in a global organisation.
• Collaborative environment with international teams and stakeholders.
• Career growth within VOIS and the broader Vodafone ecosystem.

What skills you will learn

• Advanced data analytics and risk mitigation techniques.
• Business partnering and stakeholder management.
• Process improvement and control design in telecom finance operations.
• Cross-functional collaboration and project participation.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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