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Virgin Media O2 • London, UK

Multi Site Support Sales Advisor - Central &amp; Outer London (Full Time)

Employment type:  Full time

Retail Advisor, 38hrs, London - Eltham

£12 per hour

Eltham, UK

24 Feb

Family friendly
Faith friendly
Flexibility
8.8

/10

Transparency
Ranking

Retail Advisor 32 hours/week - London Holloway Road

£14 per hour

London, United Kingdom

2 Jan

Family friendly - 91%
Inclusivity - 90%
Flexibility - 89%
8.4

/10

Transparency
Ranking

Retail Advisor, 16hrs, Bishops Stortford

£12 per hour

Bishop'S Stortford, UK

Family friendly
Faith friendly
Flexibility
8.8

/10

Transparency
Ranking

Retail Advisor, 16hrs, Hastings

£12 per hour

Hastings, UK

6 Mar

Family friendly
Faith friendly
Flexibility
8.8

/10

Transparency
Ranking

Retail Advisor, 20hrs, Kendal

From £12 per hour

Kendal, UK

5 Mar

Family friendly
Faith friendly
Flexibility
8.8

/10

Transparency
Ranking

Job Description

Step into a role that puts you at the heart of the action at Virgin Media O2. From our buzzing The Strand store, you’ll be out supporting and working in stores across our Central and Outer London region! Dropping in, adding your spark, and making a real difference everywhere you step.

If you love meeting new people, thrive in different environments daily and get a genuine kick out of helping others shine you will feel right at home in this unique role! And yes… your travel expenses are covered, so you can focus on bringing the fun, the drive, and the magic every single day.

As a Retail Advisor, you will join a team that delivers outstanding customer service, helping people discover the products and services that suit them best.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

The must haves

In order to be considered, you must have the following experience;

  • Confidence, communication skills, and a passion for delivering great service.
  • Resilience and motivation to achieve individual and team goals.
  • Flexibility to adapt to different shifts and customer demands.
  • An open mind, ready to learn and grow in a fast-paced retail setting.

The other stuff we are looking for

We'd also love you to bring;

  • A genuine interest in technology and how it can make life better.
  • Previous experience in retail, sales, or customer service (though not essential).
  • A proactive attitude and team spirit to thrive in a collaborative environment.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a telephone conversations and an interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.

#li-rj1

Company benefits

25 days annual leave + bank holidays
Adoption leave – 26 weeks at full pay
Annual bonus
Bike parking
Birthday off
Buy or sell annual leave
Carer’s leave – 5 days paid leave (can be taken as 10 half days)
Chill out zone
Collaboration spaces
Compassionate leave
Critical Illness Insurance
Cycle to work scheme
Dental coverage
Electric Car Salary Sacrifice
Emergency leave
Employee discounts
Enhanced maternity leave – 26 weeks at full pay
Enhanced paternity leave – 14 weeks at full pay
Enhanced pension match/contribution
Enhanced sick pay
Eye Care Support
Faith rooms
Family health insurance
Financial coaching
Hackathons
In house training
Life assurance
Meditation space
Menopause support
Mental health platform access
Mental health support
Neo-natal leave
On-site catering
On-site shower
On-site wellness room
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Pregnancy loss leave
Private booths
Professional subscriptions
Referral bonus
Returnship
Shared parental leave
Teambuilding days
Volunteer days – 5 days paid on top of 25 days annual leave plus bank holidays
Neurodiversity assessment

Working at Virgin Media O2

Company employees:

16,000

Gender diversity (m:f):

63:37

Hiring in countries

United Kingdom

Office Locations

Awards & Accreditations

2nd – Family Friendly

2nd – Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025
Flexible

Flexible

Flexa awards 2025
3rd – Large companies

3rd – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
2nd – Large companies

2nd – Large companies

Flexa100 2023