Head of Content - Value Added Services

Job Description

At Virgin Media O2, we’re looking for a Head of Content, Value Added Services to join our dynamic TV & Entertainment team and lead our day‑to‑day relationship with one of our largest SVOD partners. This role owns the full commercial agenda for this partnership, as well as the technical integrations required to support our billing capabilities.

A key part of the role is to oversee all SVOD billing integrations across Virgin Media. This includes managing the annual CapEx budget, working closely with cross‑functional delivery teams, and ensuring every integration lands on time and within budget. You will also lead our research and data analytics function within TV & Entertainment, with the team reporting directly into this position.

This is a pivotal leadership role working with one of the world’s most influential entertainment brands. You’ll be responsible for maximising the value of our partnerships to drive long‑term growth and profitability for the business.

You will act as a strategic thought leader, collaborating closely with our commercial, product, and delivery teams. Externally, you’ll build strong relationships with senior and executive stakeholders across partner organisations, helping us deliver on our ambition to become the UK’s entertainment provider of choice. A passion for entertainment, a bold approach to commercial innovation, and the ability to turn ideas into measurable results are essential.

We’re looking for someone with experience in a consumer‑facing industry such as technology, telecoms, gaming, media, or content. You’ll bring sharp commercial instincts, exceptional relationship‑building skills, strong P&L ownership, and the ability to leverage partnerships in a fast‑moving, competitive market.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

• Experience: Multiple years in portfolio, business and/or commercial management in technology, telecommunications and/or content & media industries
• Market Knowledge: Strong understanding of UK media sector alongside customer and market trends and insights
• Commercial Acumen: Ability to balance strategic vision with hands-on execution, including P&L management and revenue forecasting
• Stakeholder Management: Experience working with external partners, content and media, distributors and cross-functional teams
• Project Management: Ability to own, manage and successfully deliver multiple projects in a fast-paced and ambiguous environment
• Communication & Leadership: Strong presentation, negotiation and stakeholder engagement skills demonstrating executive presence

The other stuff we are looking for

• Tenacity and Ownership: Show resilience and confidence in the face of adversity, stepping outside the status quo with bold and original ideas that create growth
• Analytical Skills: Ability to analyse market data, customer insights and sales performance to refine partnership strategies and plans

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency interview with the Hiring Manager.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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