Veterinary Care Assistant

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join the team at Bournemouth Vets for Pets!

Our bright, spacious practice is purpose-built to industry-leading standards and equipped with state-of-the-art facilities, including digital X-ray and an in-house laboratory.

We’re looking for a friendly, hardworking and dedicated team player who is keen to learn, enjoys being hands-on and is passionate about providing excellent care to both pets and their owners.

This is a 35-hour-per-week position, working shifts between 8am and 7pm, including 1 in 5 Saturdays. The starting salary is £12.71 per hour, with the role commencing in October 2026.

About the role

As a Veterinary Care Assistant, your responsibilities will include:

• Keeping the practice clean, tidy and well organised
• Feeding and monitoring in-patients
• Running clinical tests
• Managing stock levels
• Handling a variety of small animals
• Assisting with the preparation of operations
• Deep cleaning clinical and non-clinical areas
• Speaking with clients both face-to-face and over the telephone
• Supporting the wider practice team wherever needed

What we’re looking for

You will:

• Be a friendly and welcoming face for clients and their pets
• Be confident providing guidance and keeping up to date with the services available at the practice
• Remain calm, attentive and focused on the needs of clients and their pets
• Bring enthusiasm, energy and a positive attitude to the role
• Have a genuine passion for providing excellent customer service and caring for animals
• Be able to handle a variety of situations with empathy and professionalism
• Help create a warm, friendly and welcoming atmosphere within the practice
• Be a reliable team player who is willing to get stuck in and support colleagues

In short, you’ll enjoy being busy, helping people and their pets, and making a real difference every day.

Benefits

In return, we offer a range of benefits, including:

• 20% colleague discount at the Vet Group, Pets at Home and the Groom Room
• Access to a wide range of discounts and cashback offers
• In-house career development and training opportunities
• Company pension
• Holiday allowance
• Competitive salary

Location: BH9 2EG

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!