Systems Trainer - 12 months FTC

Systems Trainer

12-month FTC | Field-based (Central & South England)

About the role

Are you passionate about helping others embrace change and feel confident using new technology?

At Pets at Home, we’re looking for a Systems Trainer to support the rollout of our new veterinary practice management system, Provet, across our nationwide network of practices.

As part of our Development & Implementation team, you’ll play a key role in ensuring our veterinary teams are fully prepared for a smooth and successful transition. From delivering engaging training sessions to supporting go-live activities, you’ll be a trusted partner throughout the journey.

This role is offered as a 12-month fixed term contract aligned to the project timeline and is field-based, with regular travel and overnight stays required.

What you’ll be doing

• Deliver engaging, high-quality training sessions to veterinary practice teams across the UK
• Support go-live activities and provide on-the-ground coaching post-implementation
• Coordinate training logistics, including scheduling, communications and setup
• Build strong working relationships with Practice Managers, Owners and project stakeholders
• Act as a positive ambassador for Pets at Home throughout the rollout
• Travel extensively (up to 4 days per week, including overnight stays)

What we’re looking for

• Experience working in a veterinary practice environment
• Strong communication, coaching and influencing skills
• A calm, confident and adaptable approach in a fast-paced environment
• A proactive, self-starting mindset with the ability to work independently and as part of a team
• Training experience and/or knowledge of RxWorks (desirable)
• A full UK driving licence and willingness to travel extensively

What you need to know

• Field-based role covering Central and South England (ideal home location within this region)
• Extensive travel required (up to 4 days per week with overnight stays)
• Company car provided

Why join us?

At Pets at Home, we’re more than a business—we’re a community. You’ll be joining a passionate team driving meaningful change in veterinary care, with full support, training and the tools you need to succeed.

This is a fantastic opportunity to be part of a large-scale transformation project, making a real difference to how our practices operate day-to-day.

Ready to make a difference? Apply now and help us shape the future of veterinary practice management.

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect differences in all itsforms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves, so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

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