Creative Strategist/Insights Manager

Job Description

About Unmind

Unmind is a workplace mental health platform. We empower employees to live more fulfilling and balanced lives by changing the way organisations around the world think about mental health. We believe that everyone has the right to a healthy mind – because we all have mental health, all of the time – and we’re striving to create a world where mental health is universally understood, nurtured, and celebrated.

In the past 18 months, Unmind has grown from a 30 person team to a fast-growing, 170 person global organisation with offices in London, Sydney, and New York. With the recent announcement of our Series B funding, we're looking forward to our next stage of growth which will enable us to deliver on our mission to improve the mental wellbeing of ten million people in organisations around the world.

We have ambitious plans to change the perception of mental health and we still need help in achieving them– which is why we’re looking for an exceptional individual to join as a Creative Strategist/Insights Manager.

Uniting Behind Uniqueness

We are committed to building an inclusive workplace and encourage everyone to bring their whole selves to work. However you identify, and whatever background you bring with you, we welcome you to apply for a role at Unmind.

If there are any adjustments that would help improve your experience with Unmind, please do let us know when you apply.

We also believe our interview process should be inclusive and transparent. Find out what to expect and more about our commitment to diversity on our candidate FAQs page here. As always, if there is anything missing, or you've identified a way we can improve, just let us know!

The Role – Creative Strategist/Insights Manager

We have a clear vision for content at Unmind: to provide our users with the best mental health content in the world.

We are currently looking to hire a conscientious and passionate Creative Strategist/insights Manager to support us in bringing that vision to life. The successful candidate will join our multi-disciplinary content team, bringing strategy, planning and insight best practises to support the creation, production and delivery of best in class content.

Unmind's mission is to empower every individual with expert support to improve their mental health, and you will play an active role in helping us to achieve this by ensuring our content reaches the best standards of creativity, quality and performance.

You’ll collaborate across the creative, production and operations teams to ensure effective strategy and insights are embedded across the content lifecycle and ensure the creation and execution of a range of content projects.

Ultimately: you will take ownership of content insights to help us to increase our impact as we continue to scale.

In this role, you’ll get to:

• Shape Unmind’s evolving approach to audience/content insights, creative strategy and content performance data
• Own the synthesis and communication of content insights in the content team and across Unmind
• Partner with creative and production teams to ensure content projects are enriched with relevant and impactful audience/user insights
• Research and gather insights to elevate content briefs and creative approaches
• Help improve content performance by evaluating the effectiveness of content and sharing evidence based recommendations for improvement
• Manage and take ownership of content insights from across the content lifecycle from end to end

Skills and Experience

We firmly believe that no one is the finished article and that there should be learning in every role you do. However, some experience in the following is important for the role.

We're looking for people who are

• Demonstrable strategy/planning experience across fields such as: Advertising, Entertainment, and Media
• A strong knowledge of media and how planning strategy influences outputs
• Experience of creating and delivering high quality strategies for forward thinking brands
• Experience in producing cohesive and intelligent plans to bring success to content/campaigns
• Ability to be able to analyse and interrogate data from multiple sources and synthesise insights to drive content improvement
• Ability to plan ahead, think creatively, identify issues, and develop plans to prevent or minimise their impact on creative development
• A keen eye for detail, highly organized, and a modern taste for aesthetics
• Proactive problem-solving and solutions oriented to make sure projects run smoothly and teams are set up for success.
• Knowledgeable and curious about changing trends in culture, technology and advertising and how they may impact Unmind and mental health category
• Passion about mental health, tech-for-good, and generally improving people’s lives
• Comfort working in an environment of rapid growth, constant change, and lots of unknowns
• Hunger to make Unmind the global category leader of workplace mental health

Benefits

At Unmind we believe in having a whole person approach and we hope that our benefits enhance the lives of Unminders, helping them be happy, healthy and fulfilled. You can see the full details of our benefits on the careers page, but they include:

Everyday Life

To support you throughout everyday life at Unmind

• Private Medical Insurance for you and your family
• Pension | 401(k) | Superannuation
• Global EAP
• Life Insurance
• Unmind Equity scheme

Life Experiences

Taking time to celebrate and experience the important moments in life.

• 25 days annual leave plus your birthday day off
• Flexible working, including flexible use of Public Holidays
• Summer Fridays
• Celebration days
• £1,000 annual learning budget with 2 days learning leave
• Gender-neutral parental leave policy and Parental coaching

Healthy Lifestyle

Ensuring Unminders have access to tools that enrich both their bodies and their minds.

• Monthly ClassPass Subscription
• Cycle-to-work scheme
• Regular company socials and wellbeing activities
• Friend and family access to the Unmind platform
• Office perks (free on-site gym, rooftop seating, community events)
• Dog-friendly workplace