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United Utilities

Water Supply Network Manager

Location flexibility:  3 office days / week – 3 days in the office, 2 days from home
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Job Description

The Role

We’re looking for an experienced and highly organised individual to play a key role in planning and coordinating critical outages across our water network.

In this role, you’ll work closely with operational teams, contractors and key stakeholders to ensure complex outage activities are carefully planned, risks are understood and work is delivered safely and effectively.

From coordinating major infrastructure activities, including outages at Haweswater Aqueduct, to developing robust plans and managing competing priorities, you’ll be instrumental in ensuring the right people, resources and processes are in place.

You’ll bring a strong understanding of water supply systems, excellent stakeholder management skills and the confidence to challenge, negotiate and collaborate across teams. With a proactive approach to risk management and a keen eye for detail, you’ll help minimise disruption and ensure our operational plans are delivered successfully.

What you'll be doing

  • To ensure extensive planning and testing is completed across multiple departments in Wholesale so that customer’s supplies are not put at risk and there is zero impact to customers.
  • Co-ordinating planned capital and maintenance work to ensure that assets are available during the HA Outage
  • Creating a water budget to ensure water resources are where they need to be to facilitate the outage
  • Liaising with APM teams to prove WTW maximum capacities. Work with production planning to enable regular testing of max capacities, co-ordinating with Network teams where required.
  • Co-ordinating the availability of HA Outage enabling works, e.g. flushing lines etc.,
  • Working with field teams to re-write network contingency plans, update risk assessments and prove their capability.
  • Clarifying the interface with PP's contingency plans and MRP operational readiness plans.
  • Co-ordinating critical spares to support the Outage including hiring of generators etc.
  • Running an emergency planning and response exercise.
  • Interfacing with the HA Outage Capital Project and other key work packages.
  • Develop and implement a communication plan, including regular progress reports.
  • To manage the interests of internal and external stakeholders and provide regular reports on progress.
  • Ensure all key parties understand their role and are trained in the plans where necessary.

What you'll bring to the role

  • Good understanding of the operation of water supply, including resources, treatment, pumping, hydraulics, water quality standards and QA.
  • Full UK driving license as regular travel is required for this role.
  • The regulatory framework within which the water business operates.
  • Best practice approach to Emergency Planning and Response
  • Knowledge of best practice approaches to integrated planning and delivery of a complex initiative.
  • High standard of oral and written communication, report writing and presenting.
  • Outstanding ability to effectively influence and engage with internal stakeholders at all levels of the business.
  • Good analytical, problem solving and decision-making skills.
  • Excellent organisational and planning capability.
  • Confident, self-motivated and capable of operating independently without regular oversight.
  • Highly numerate and have a high level of competence in analytical reasoning and strategic thinking.
  • Expertise in water supply management with a minimum of five years relevant post-graduate experience.
  • Good understanding of risk and principles of contingency planning.

Benefits

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

About Us

"Salary - Competitive
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours -

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution."

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Working at United Utilities

3 office days / week – 3 days in the office, 2 days from home

A little flex time

Company benefits

26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave – Up to 26 weeks leave at full pay
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave – Up to 4 weeks leave at full pay
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare – Only at our head office
Income protection
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United Utilities

Risk & Strategy Manager

North West, UK

Company employees:

7,500

Gender diversity (m:f):

65:35

Hiring in countries

United Kingdom

Office Locations