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United Utilities

Technical Training Specialist

Employment type:  Full time
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Job Description

Salary - Competitive
Work Type - Onsite
Job Location - Bolton Technical Training Centre, Ringley Fold, Stoneclough, Radcliffe, Manchester, M26 1FL
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

Job Purpose

As Technical Training Specialist you will support the Education Delivery team in developing and delivering Instrumentation, Control and Automation Apprenticeship standards, ensuring effective training and assessment of technical skills, knowledge, and behaviours across key business areas.

Accountabilities & Responsibilities

  • Collaborate with business teams to identify curriculum content requirements, including time spent within operational areas to gain a broader technical understanding of the business.
  • Engage with subject matter experts and industry working groups to design curriculum content and supporting materials aligned with United Utilities Apprenticeship programmes.
  • Develop curriculum content mapped to recognised water industry Apprenticeship standards.
  • Design and implement curriculums, including delivery schedules, schemes of work, and lesson plans for relevant Apprenticeship pathways.
  • Support apprentice onboarding, including assessment centres, initial assessments, and creation of individual training plans.
  • Deliver curriculum content, covering both theoretical knowledge and practical skills, in line with agreed delivery schedules.
  • Monitor and assess apprentice progress, ensuring learning objectives are met throughout the programme.
  • Conduct regular progress reviews with apprentices and liaise with relevant business colleagues to support development.
  • Evaluate competence through field-based observations and formal assessments.
  • Ensure compliance with Safeguarding and Prevent policies, providing appropriate support and guidance to apprentices.
  • Review and evaluate training effectiveness, driving continuous improvement in delivery and outcomes.
  • Maintain accurate and high-quality compliance documentation, meeting regulatory requirements from governing bodies (e.g., Ofsted, Department for Education, Department for Work and Pensions, Awarding Organisations).

Technical Skills & Experience

  • Extensive operational experience within Instrumentation, Control and Automation.
  • A comprehensive understanding of the legislation relating to Instrumentation, Control and Automation.
  • The ability to develop content to match business needs, utilising existing knowledge and research.
  • Self-motivated with the ability to communicate well with learners, operational colleagues and management.

Qualifications

Essential Qualifications

  • Level 5 Teaching in Education qualification or prepared to work towards
  • GCSE A-C/4-9 in English and math's (or equivalent)
  • Assessor qualification or prepared to work towards
  • Minimum level 3 qualification in Instrumentation, Control and Automation.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Company benefits

26 days annual leave + bank holidays
Annual bonus
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (on top of annual leave entitlement)
Mental health first aiders
Compassionate leave
Enhanced paternity leave
Mental health platform access
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service
Professional subscriptions
Referral bonus
Neo-natal leave
Reservist leave
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare
Pregnancy support
Income protection

Working at United Utilities

Company employees:

7,000

Gender diversity (m:f):

65:35

Hiring in countries

United Kingdom

Office Locations

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