Flexa
TUI Group • George Town, Malaysia

Tours & Activities Specialist

Employment type:  Full time

Remote-first

A little flex time

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Job Description

As a Tours and Activities Specialist, you will be part of the Supply Management function in TUI Musement. Your responsibility is to create and contract the best tours and activities within a designated region for the guests of TUI Musement. Our products segments include excursions, tickets, multi-day tours, shore excursions and transfers.

The primary objective is to curate a catalogue of valued, high quality and compelling product range to support TUI Musement bottom line results. Key for this role will be your capability in creating and supporting commercial relationships with local operators and venues, as well as managing administrative tasks such as contracting and safety audit processes.

ABOUT THE JOB

  • Manage all commercial relationships and support commercial growth by building strong relationships with tour, activity and ticketing suppliers in the top destinations and venues in the region for our online and offline business
  • Support the suppliers’ enrolment and onboarding process to our online platform
  • Develop an in-depth understanding of the destination, constantly seeking new leads and opportunities to acquire unique and exceptional Shore Excursions in the region for our cruise clients
  • Ensure that the company secures the best offers from suppliers, negotiating rates in line with the agreed-upon strategy and requirements
  • Be an expert in your destination – generating new leads and strategic acquisition of new and unique products
  • Have a comprehensive understanding of the competitive landscape and tourism trends in the region

ABOUT YOU

  • Must-have: Malaysian tour and activities knowledge (including supplier knowledge)
  • Must-have: Proven negotiation, analytical and numerical skills and fluency in English
  • Previous experience in sales/purchase of activities, multiday tours and Shorex is highly desirable
  • Knowledge of the Philippines and Brunei would be highly advantageous
  • A strong commercial mindset with a successful record of closing deals and building strategic partnerships
  • Willingness to work in a dynamic environment and to quickly address issues
  • Understanding of digital components and new industry standards, with particular regard to API-based connectivity, channel managers, and reservation technologies) is highly desirable
  • Comfortable with targets and working in a key results-driven environment with different priorities
  • Solid knowledge of digital tools (e.g. Salesforce).

*the internal job title is: Supply Management Executive

ABOUT OUR OFFER

  • Competitive salary and benefits as standard
  • Career progression opportunities in more than 50 countries worldwide
  • Develop yourself as part of a friendly, richly diverse and virtual international team
  • Exceptional approach to your learning – access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

#TUIJobs #TUIMusement

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Location
88%
Employees are very happy with their working location freedom
Hours
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

80:20

Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, USA

Hiring Countries

Austria
Belgium
Croatia
Denmark
Dominican Republic
Finland
France
Germany
Greece
Indonesia
Malaysia
Mexico
Netherlands
Norway
Portugal
Spain
Sweden
Thailand
Tunisia
Türkiye
United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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