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TUI Group • Zaventem, Belgium; Schiphol, Netherlands; Langenhagen, Germany; Stockholm, Sweden; Luton, United Kingdom

Outsourced Maintenance Technical Representative

Employment type:  Full time
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Job Description

We're looking for a Technical Representative to join our Engineering & Maintenance team, ensuring our outsourced maintenance activities meet the highest standards across our global airline operations.

The role will be published until July 22nd.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

  • You'll be our eyes and ears at third-party facilities, liaising with selected MROs on all aspects of contracted outsourced maintenance across any TUI Group airline.
  • As the single point of contact, you'll review and authorize additional work from both technical and commercial perspectives, ensuring everything runs smoothly.
  • Quality is your priority – you'll make sure all outsourced maintenance activities meet the requisite standards and that paperwork is fully compliant.
  • You'll keep everything on track by ensuring work is conducted in line with contractual terms, supplier SLAs, and NAA regulations.
  • Reporting to relevant parties within E&M, you'll flag any issues or concerns, escalating matters when needed and coordinating activity between MRO and TUI Group.
  • Acting as a key point of contact for internal stakeholders, you'll provide expertise on outsourced maintenance matters whilst operating collaboratively and professionally in line with our Company values.

ABOUT YOU

  • You bring a well-rounded E&M technical background with experience in heavy maintenance, along with the ability to interpret commercial contract terms.
  • Your solid understanding of compliance requirements for outsourced maintenance activities means nothing slips through the cracks.
  • You're a self-motivated individual who takes initiative and works collaboratively, with a track record of engaging with and delivering to multiple diverse stakeholders.
  • Confident in influencing and negotiating with suppliers, you're happy to operate with relative autonomy and travel to third-party facilities across the globe.
  • Your strong organizational skills and sound IT abilities allow you to deftly utilize standard packages, whilst your financial acumen helps you understand and manage cost implications.
  • You're a skilled communicator who quickly builds rapport, ensuring our requirements are fully understood and delivered to, adapting your style according to audience and situation.

From your work to a place where you feel at home. At TUI we embrace diversity, equality and inclusion and encourage everyone to come as you are, because together our potential is limitless.

We are committed to supporting candidates with disabilities, so if you require any assistance, please do let us know.

Apply now

Company benefits

Accrued annual leave
Adoption leave – In the UK, an enhanced pay scheme if you’re on maternity, adoption, partner or shared parental leave along with additional support as you begin your new family adventure.
Annual bonus
Annual pay rises
Bank holiday swaps
Neurodiversity assessment – As part of our private medical cover (available to eligible colleagues), you'll get access to Neurodiversity Assessment and Support for you and eligible family members aged 7 and over
Buy or sell annual leave
Car allowance
Career and family coaching
Carer’s leave
Charity donation scheme
Chill out zone
Cinema discounts
Coaching
Coffee discounts – Subsidised Costa coffee in our Luton, UK office.
Collaboration spaces – In Luton - Brand-new games area with a pool table which doubles as a ping pong table, a darts board, an air hockey table and sofa seats
Company freebies
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Dental coverage
Eldercare services
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts
Employee recognition scheme – Regular recognition across the year.
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Eye Care Support
Faith rooms
Financial advice
Financial coaching
Further education support
Gym membership
Hackathons
Health insurance
In house training – Whole host of global learning opportunities available to all colleagues to sign up to monthly.
L&D budget
Language lessons
Learning platform
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health platform access
Mentoring
Neonatal leave
On-site catering
On-site wellness room – In Luton - wellbeing room dedicated to physical and mind wellbeing which complements our existing male and female faith and reflection rooms
Open to part time work for some roles
Personal development days
Physiotherapy
Pregnancy loss leave
Pregnancy support
Private GP service – 24/7 virtual GP available as part of our EAP in the UK&I.
Religious celebration leave
Restaurant discounts
Sabbaticals
Salary sacrifice
Share options
Shared parental leave
Teambuilding days
Travel credit
Travel insurance
Volunteer days
Will writing
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Work from home budget – For our remote colleagues.
Health cash plan
Health assessment
Mental health support
Women’s health support
Study support
Ergonomic workstations
On-site barista – Costa coffee on offer in our Luton, UK office.
Modern office – Brand-new office opening in Autumn 2026 for UK colleagues based in Luton.
On-site shower
Private booths
Secure on-site parking
Additional voluntary pension contribution
Death in service
Legal consults
Open to compressed hours
Women’s health leave
Professional subscriptions
Personal development budgets

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

Hiring in countries

Aruba

Austria

Belgium

Caribbean Netherlands

Costa Rica

Curaçao

Dominican Republic

Egypt

Germany

Greece

Netherlands

Peru

Portugal

Awards & Accreditations

1st - Most Flexible Company

1st - Most Flexible Company

Flexa awards 2026
Best Work-Life Balance

Top 5 - Best Work-Life Balance

Flexa awards 2026
1st - Best Career Progression

1st - Best Career Progression

Flexa awards 2025
2nd - Most Flexible Company

2nd - Most Flexible Company

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Most Inclusive Company

Most Inclusive Company

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024

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