Get ready for your career in Crew Planning take off!

Job Description

Our Manpower and Crew Planning teams are responsible for generating rosters and the delivery of training plans for around 7500 flight and cabin crew operating across our TUI Airline network.
We’re a big, fun team, who plan complex training and flying duties for monthly publication deadlines, whilst ensuring all our plans are fully compliant with legislative requirements and limitations for crew, and that we adhere to union agreements.
It’s a complex challenge, requiring a high degree of attention to detail and accuracy, but we have the tools to optimise our outputs. Each team has its own clear focus, but works as part of the larger supportive group.

Working from either Luton (UK), Zaventem (Belgium), Rijswijk (Netherlands), Stockholm (Sweden) and Hannover (Germany) our offices benefit from an open plan environment, allowing great collaboration. Across our locations we have fab facilities like onsite coffee shops and staff restaurants. Some have regular free breakfast and after work events to catch up with your colleagues, others boast onsite gyms with free fitness classes and one even has a colleague bar! They all have one thing in common though, a great TUI team vibe.

There’s real variety in the roles within Manpower and Crew Planning. Some works shifts, some Monday to Friday. Most positions will be full time but we may have the possibility of part time too. Some have a bit of flexibility, so that once fully trained, you may occasionally work from home, whereas others are based fully onsite in our offices, operating as a close team combining resources and knowledge. For most, when our monthly deadlines are coming up, working in the office is the norm.*

It’s an exciting time for Manpower and Crew Planning at TUI as we embark on a major project to plan and implement a new Crew Management System across the network. So whilst our resident experts are busy focussing on the project, we are on the lookout for our future generation of experts!

Experience or understanding of crew rostering, crew travel practices or workforce planning is beneficial, but if you’re quick and keen to learn, with a can-do attitude, you could fit right in here even if you’ve never done this before.

All of our positions require strong business English (both spoken and written) in addition to the local language. Some locations require additional language skills.

This could be a great starting point to a successful career with our award-winning airline. So, what are you waiting for? Let's TUI it!
Initially you will commence on a 6 or 12 month contract * (depending on your location), but it is likely this will be extended or converted to permanent in line with future business needs.

Depending on where you are located, we’ll be holding onsite assessment centres or onsite/virtual interviews in early to mid-March 2025 – so, if invited, you’ll could have the opportunity to come and meet us and see where you could be working. Timelines for start dates may be subject to change but we anticipate our first intake to be early May 2025, with the opportunity to join our Talent Pool if dates are delayed.

Applications close 23 Feb 2025

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
  

ABOUT THE ROLES

• You’ll build and / or maintain rosters for our flight crew or cabin crew to ensure our extensive flying programme is fully crewed right up to our live operation (T minus 72 hours)
• Taking into account training requirements, travel, legislative necessities and compliance, efficiency productivity and cost, in addition to crew scheduling agreements and lifestyle preferences, you’ll ensure rosters are optimal, and produced in accordance with fixed deadlines
• Using our various systems, you’ll consider scenarios, optimise outputs, and accurately maintain records
• You’ll speak with colleagues and stakeholders both within the crew planning team and wider business areas, to gain information and communicate updates

ABOUT YOU

• Experience within an airline Crewing/Rostering environment or workforce planning/logistics plus handling any form of travel arrangements is useful but not essential
• Previous experience in a customer service based role demonstrating high levels of accuracy in both written and verbal communications and record-keeping
• Minimum Grade 4 GSCE (UK qualification) in English and Maths or local equivalent
• Process and detail orientated with excellent organisational skills
• Comfortable working to fixed deadlines
• A creative problem solver, able to consider alternatives and apply sound judgement to arrive at a logical decision
• Experience of working with policy and/or legislative agreements or complex rulesets
• Proficient MS Office user (Outlook, Teams, Word, Basic Excel), quick to learn new IT tools and applications
• A flexible team player, with strong inter-personal and communication skills and the ability to build rapport
• An enthusiastic ambassador of change who makes suggestions for improvement
• Excellent knowledge of English (both written and verbal)
• Dependent on location, additional languages may be required

*office facilities, hybrid working requirements and contract type and length vary depending on location and/or preferred role

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From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

SECURITY CLEARANCE STATEMENT

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we’ll guide you on the necessary information you need to provide at each stage.

Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years (some costs may apply).