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Working at TUI Group

  • Founded
    September 1923
  • Company employees
    66,845 globally
  • Gender diversity (m:f)
    43:57

Hiring in

  • Global

Office locations

Join TUI as a Destination Services Sales Rep in Puerto Vallarta, Mexico. In this full-time role with permanent or seasonal contract options, you will connect with international guests, uncover their holiday needs, sell tailored services, and resolve issues on the spot.

Requirements

  • Residency in Mexico and the right to work in Mexico.
  • Full conversational proficiency in English.
  • No specific degree or minimum years of experience stated.

Skills & Responsibilities

  • Sales and customer service: Uncover guest holiday needs and actively sell online products and services to international guests.
  • Problem-solving: Remain calm and empathic in a crisis to fix complex problems and provide on-the-spot solutions.
  • Communication: Confidently communicate with guests at airports and hotels to advise and coordinate their stay.
  • Team collaboration: Act as a happy colleague and team player representing the TUI uniform proudly.
  • Potential transition routes: People from hospitality, retail sales, or customer service roles may bring strong communication and sales skills, alongside meeting mandatory English and residency requirements.

Job description

This job offers a local Mexican contract and to apply you should have residency in Mexico.

We are seeking digital experienced and helpful individuals like you to join our diverse team of Sales Reps. If you have the right to work in Mexico and speak English, then keep on reading!

ABOUT OUR OFFER

  • A job in Service at TUI offers more than your basic salary which already starts from $8,400.MXN gross/month, and your earned commission on top.
  • Depending on your role commission earning will come on top. Avarage commission potential from $1,500 USD per month. The more you sell, the more you earn.
  • A company iPad & uniform are of course standard.
  • Work week of 48 hours with 1.5 days off.
  • 16 days of holidays after the first year worked ´we give you two extra days (on your Birthday and one Happy day)
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • We offer permanent or seasonal contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.

ABOUT THE JOB

  • You could be meeting, coordinating, advising, selling, and/or fixing more complex problems.
  • You will be assisting any traditional guests with our online products & services.
  • It all starts with you uncovering guests holiday needs and matching them with the right service solution and/or sales opportunities.
  • You will be able to monitor and celebrate your success with regular sales target updates and guest feedback results for service provided at the airport, service in your hotels and how well you have ‘solved on the spot’.
  • You will learn more about all TUI Destination Team job roles as we identify and match your skills to the most suitable jobs throughout your recruitment experience.

ABOUT YOU

  • A consistently happy colleague and great team player.
  • A true people person - confident communicating and/or selling to international guests whilst remaining calm and empathic in a crisis or when problems for our guests occur.
  • Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services.
  • You are fully conversational in English.
  • Finally … you will be proud to wear your Destination Services uniform and represent us finelly at all times.

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Apply now
TUI Group

Destination Services Sales Rep | Local Residents

Puerto Vallarta
On-site
From $8,400 MXN/month + commission

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