Crew Travel Officer

Job Description

As a Crew Travel Officer at TUI fly Western Region, you will play a key role in ensuring cost-effective and seamless travel arrangements for our flight and cabin crew. From planning hotels, ground, and air transport to managing last-minute roster changes, you will oversee every aspect of crew travel. In this dynamic role, you will collaborate with suppliers, optimize contracts, and maintain high-quality service standards. If you have good language skills in both Dutch and Enlgish and thrive in a fast-paced environment and enjoy problem-solving, this is your chance to be part of a dedicated team ensuring smooth crew operations across the Western Region.
We are happy to consider this role on a hybrid working model with a minimum of 2 days per week based onsite at our Rijswijk office. You will initially commence on a 12 month fixed term contract with the potential to convert to permanent.

Applications close 30 March 2025

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.

• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.

• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.

• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams

• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

​​​​​​ABOUT THE JOB

• Cost-Effective Crew Travel: Ensure the efficient and cost-effective planning of crew travel.

• Daily Crew Travel Planning: Organize hotels, ground, and air transport for flight and cabin crew across TUI fly Western region.

• Roster Adjustments: Manage travel adjustments in response to roster changes up to the 72-hour OCC timeframe.

• Contracted & Ad-Hoc Travel Arrangements: Book travel within negotiated terms and find alternative solutions for ad-hoc operations.

• OCC Handover & Briefing: Provide proactive updates to Crew Travel Officers within the 72-hour timeframe on potential challenges.

• Supplier & Contract Management: Maintain professional relationships and manage daily allotments with travel suppliers.

• Data & Flight Coordination: Keep IDPS data up to date and secure positioning flights, IATA flights, transport, and crew hotels.

• Lease-In Project Planning: Ensure timely organization and coordination of all lease-in projects.

• Quality Control & Hotel Inspections: Advise contract managers on hotel purchases and conduct regular inspections to ensure service quality.

• Crew Support & Process Improvement: Address crew inquiries, distribute information sheets, and suggest improvements based on crew feedback.

ABOUT YOU

• You have a secondary school degree

• Experienced in a logistical role

• Strong language skills in both English and Dutch (written and verbal)

• Excellent planning and organisation skill

• Excellent communicator with solid commercial, social and negotiating skills

• Eager to always find the best and most efficient solutions to problems

• Able to operate in a changing environment and under time pressure

• Self-motivated and autonomous worker with the ability to take initiative and work collaboratively

• A logical thinker with the ability to generate ideas and alternatives
  

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From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.