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TUI Group

2027 TUI Operations Control Centre (TOCC)Apprenticeship Programme - Expression of Interest

Location:  Luton, United Kingdom
Location flexibility:  Office based
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Job Description

TUI Operations Control Centre (TOCC) Apprenticeship Programme 2027

Expression of Interest

✈️ Looking for an exciting career at the heart of airline operations?

The TUI Operations Control Centre (TOCC) Apprenticeship Programme is set to open for applications on 12th January 2027, with successful candidates joining us in September 2027.

If you're interested in becoming part of the team that helps keep our flying programme running safely, efficiently and on time, register your interest today and we'll let you know when applications go live.

What is TOCC?

The TUI Operations Control Centre (TOCC) is the operational heartbeat of our airline.

Working behind the scenes, TOCC teams coordinate and monitor our flight operations, responding to challenges, making critical decisions and helping ensure our customers reach their destinations safely and efficiently.

No two days are the same, making this an exciting opportunity for individuals who enjoy problem-solving, working under pressure and being part of a team.

Why Register Your Interest?

By completing our Expression of Interest form:

✅ We'll keep your details on file.

✅ You'll be among the first to hear when applications open on 12th January 2027.

✅ We'll send you information about the apprenticeship, selection process and key dates.

✅ You'll receive reminders on how and when to apply.

Please note that registering your interest does not count as an application and does not guarantee an interview or place on the programme. You will need to submit a formal application once the vacancy goes live.

Who Are We Looking For?

We're looking for individuals who are:

  • Passionate about aviation and travel
  • Curious and eager to learn
  • Strong problem-solvers
  • Able to stay calm under pressure
  • Organised and detail-oriented
  • Great team players with excellent communication skills

Whether you've developed these skills through education, part-time work, sports teams, volunteering, hobbies or other experiences, we'd love to hear from you.

At TUI, we're interested in your potential and enthusiasm to learn.

What Can You Expect?

As an apprentice, you'll have the opportunity to:

✈️ Learn from experienced aviation professionals

Gain industry-recognised qualifications

Develop valuable operational and business skills

Work within a fast-paced airline environment

Build the foundations for a long-term career within TUI

Ready to Take the First Step?

Register your interest today and we'll contact you when applications open on 12th January 2027.

Your journey into the world of airline operations starts here.


ABOUT OUR OFFER

  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Excellent rates with foreign exchange
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Private Medical Insurance, single cover with option to add dependants
  • Permanent Health Insurance
  • Pension scheme and life assurance
  • On completion of the Apprentice programme a voucher (amount dependent on the apprenticeship level) and an extra day off
  • Access to student discount via Totum
  • Network of other apprentices/graduates and colleagues
  • Buddy support throughout the programme
  • Mentor programme
  • One day off each week from work duties to study towards your apprenticeship qualification

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

We are part of the Disability Scheme and welcome applications from people who are disabled. Our commitment as part of the scheme is to guarantee interviews to all disabled applicants who meet the minimum criteria for the vacancy and to offer reasonable adjustments.

Apply

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Company benefits

Accrued annual leave
Adoption leave – In the UK, an enhanced pay scheme if you’re on maternity, adoption, partner or shared parental leave along with additional support as you begin your new family adventure.
Annual bonus
Annual pay rises
Bank holiday swaps
Neurodiversity assessment – As part of our private medical cover (available to eligible colleagues), you'll get access to Neurodiversity Assessment and Support for you and eligible family members aged 7 and over
Buy or sell annual leave
Car allowance
Career and family coaching
Carer’s leave
Charity donation scheme
Chill out zone
Cinema discounts
Coaching
Coffee discounts – Subsidised Costa coffee in our Luton, UK office.
Collaboration spaces – In Luton - Brand-new games area with a pool table which doubles as a ping pong table, a darts board, an air hockey table and sofa seats
Company freebies
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Dental coverage
Eldercare services
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts
Employee recognition scheme – Regular recognition across the year.
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Eye Care Support
Faith rooms
Financial advice
Financial coaching
Further education support
Gym membership
Hackathons
Health insurance
In house training – Whole host of global learning opportunities available to all colleagues to sign up to monthly.
L&D budget
Language lessons
Learning platform
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health platform access
Mentoring
Neonatal leave
On-site catering
On-site wellness room – In Luton - wellbeing room dedicated to physical and mind wellbeing which complements our existing male and female faith and reflection rooms
Open to part time work for some roles
Personal development days
Physiotherapy
Pregnancy loss leave
Pregnancy support
Private GP service – 24/7 virtual GP available as part of our EAP in the UK&I.
Religious celebration leave
Restaurant discounts
Sabbaticals
Salary sacrifice
Share options
Shared parental leave
Teambuilding days
Travel credit
Travel insurance
Volunteer days
Will writing
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Work from home budget – For our remote colleagues.
Health cash plan
Health assessment
Mental health support
Women’s health support
Study support
Ergonomic workstations
On-site barista – Costa coffee on offer in our Luton, UK office.
Modern office – Brand-new office opening in Autumn 2026 for UK colleagues based in Luton.
On-site shower
Private booths
Secure on-site parking
Additional voluntary pension contribution
Death in service
Legal consults
Open to compressed hours
Women’s health leave
Professional subscriptions
Personal development budgets

Awards & Accreditations

1st - Most Flexible Company

1st - Most Flexible Company

Flexa awards 2026
Best Work-Life Balance

Top 5 - Best Work-Life Balance

Flexa awards 2026
1st - Best Career Progression

1st - Best Career Progression

Flexa awards 2025
2nd - Most Flexible Company

2nd - Most Flexible Company

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Most Inclusive Company

Most Inclusive Company

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024
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