Transcom • Tallinn, Harjumaa, Estonia

Trilingual Customer Service Representative

Employment type:  Full time
Salary:  From €1,413 per month

2 days/week at home

A little flex time

Job Description

Transcom Estonia is currently seeking a skilled Estonian-English-Russian Customer Service Representative to join our team in the Nets department. As a member of our team, you will be responsible for providing exceptional customer service to our clients in the financial industry.

What's in it for YOU!

  • Permanent contract;
  • Opportunities for career advancement;
  • Comprehensive training and development programs;
  • Possibility to work from home after 2-3 months (performance based);
  • Working hours: Mon-Fri 8:00-17:00;
  • Monthly sports compensations;
  • Modern and comfortable work environment;
  • Fun team events and challenges;
  • Salary - 1413 euros gross.

Join us as a Customer Support Specialist!

As a customer service representative in the Nets department, you will have the opportunity to work with a dynamic and innovative company that is committed to delivering high-quality services to its clients. In this role, you will:

  • Work for The Nets Group - a leading modern provider of digital finance and payment solutions in Northern Europe;
  • Respond to customer queries related to money transfers, invoices, accounts, bank card readers in a timely and accurate way, via phone, email or chat;
  • Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues.

What we are looking for:

  • Estonian language proficiency at C1+ level;
  • Russian and English language proficiency at B2+ level;
  • Availability to start on May 27th;
  • Good computer skills;
  • Multitasking abilities;
  • Fast and correct work with numerical data.

Please note that meeting the language requirements is essential for this role. If you do not meet the language requirements, we kindly ask you to refrain from applying for this position.

What life at Transcom is like!

Transcom is an international company - we have now more than 30 000 employees globally! We have 85 call centers, across 27 countries where our employees offer the best customer service experience.

At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Check your e-mail after applying to this position, there will be a short test waiting for you, which will let you learn a little more about yourself! We will inform only the selected candidates about the next recruitment stage.

Company benefits

20 days annual leave + bank holidays
Accrued annual leave
Employee discounts
Open to part-time employees
Optional unpaid leave
Relocation packages
Teambuilding days
Employees are largely happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are moderately happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel that they can mostly manage how they get their own work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is fair and in line with the market average

Working at Transcom

Company employees


Gender diversity (male:female)


Hiring Countries









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