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Transcom • Malaga, Andalucia, España

HR Manager

Employment type:  Full time

2 days/week at home

A little flex time

Apply now

Job Description

Transcom seeks talented individuals like you to join our HR team supporting the next-gen CX!

So let’s start something brilliant together: become an HR Manager in Malaga. As an HR Manager, you will play a pivotal role in driving our HR initiatives and ensuring the well-being and productivity of our workforce. You will oversee all HR operations for our sites in Malaga and Alicante, including payroll, compliance with Spanish labor legislation, people management, and implementation of new processes.

We are international, we help people grow, we are flexible and open-minded, and we reward our people. We are a Top Employer!

Join our Transcom Family as an HR Manager!
As an HR Manager at Transcom, you hold a pivotal role in nurturing the company's most valuable asset: its people. Your responsibilities encompass various facets of human resources management, ensuring alignment between organizational goals and employee needs. From talent acquisition to retention strategies, you oversee the entire employee lifecycle. This includes recruitment processes, fostering a positive work environment, implementing training and development initiatives, managing employee relations, and ensuring compliance with labor laws and company policies. Ultimately, your efforts contribute to cultivating a dynamic and supportive workplace culture where individuals thrive and contribute to Transcom's success.

Duties & Responsibilities:

  • Manage HR operations for a diverse workforce, including payroll, Social Security, vacations, mutual insurance management of accidents, and absenteeism.

  • Ensure compliance with Spanish labor legislation and effectively manage all aspects of HR people management.

  • Demonstrate empathy and strong interpersonal skills while implementing new processes and fostering a positive work culture.

  • Coordinate and manage international employees, facilitating relocation & integration into the organization.

  • Occasional travel to Alicante may be required (at least once a month).

What's in it for YOU

  • Permanent full-time contract & salary

  • Annual leave, bank holidays, etc.

  • Industry training

  • Career progression

  • International, inclusive workplace, employee-related company

  • Additional employee benefits, e.g., free unlimited coffee (in the office) and more

  • Corporate benefits - discounts for car, travel, fashion, leisure, sports, events, home decor, electronics, and food industry products and services

What we are looking for:

  • Bachelor's degree in Human Resources Management or related field.

  • A minimum of 5 years of HR experience in Spain, with expertise in Spanish labor legislation and working in an international environment.

  • Track record in HR people leadership, ideally overseeing units of more than 300 employees.

  • Strong understanding of payroll processes, Social Security, Relocation, and other HR-related functions.

  • Experience in implementing new HR processes and initiatives.

  • Proficiency in both Spanish and English to effectively communicate with internal and external stakeholders.

  • This position is based in Benalmádena (Málaga)

What Life at Transcom is like!

We have 30,000 customer experience specialists across 27 countries, delivering services in 33 languages to international brands in various industries. Due to our recent success, we are expanding our award-winning teams and investing in our employees.

At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here, we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We look forward to hearing from you!

Questions? If you have any questions about the role or recruitment process, reach out to sushma.schwerdt@transcom.com

Company benefits

20 days annual leave + bank holidays
Accrued annual leave
Employee discounts
Open to part-time employees
Optional unpaid leave
Relocation packages
Teambuilding days
Employees are largely happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are moderately happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel that they can mostly manage how they get their own work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is fair and in line with the market average

Working at Transcom

Company employees


Gender diversity (male:female)


Hiring Countries