People and Safety Manager

Provides great service to our stores, ensuring customers have great availability and standards of product by providing our colleagues and Managers with the skills, desire and support to deliver their roles within a safe, people focused environment. Manages the basics for our colleagues across all shifts.

Cares about colleagues by

• Recruiting the best people for my team, selecting those that are naturally great with people.
• Training and validating operational and behaviour training skills, ensuring my team have the capability to deliver their role.
• Providing constructive feedback based on observations of interactions with customers/ colleagues, ensuring my team are inspired to deliver excellent service.
• Understanding what is important to my team, using 'What Matters To You' to deliver corrective solutions which helps my team enjoy working for Tesco.
• Spotting talent, mentoring and developing colleagues potential. Supporting them to achieve their aspirations and helping Tesco be spoilt for choice for great Managers.
• Managing and reviewing my teams performance, providing open and honest feedback and agreeing Objectives, Personal Development Plans and Next Steps.
• Supporting my team to attend work, helping them to forward plan for their needs.
• Developing own Operational and Leadership Skills.
• Delivers improved safety and performance by:
• Having exceptional knowledge and capability to achieve our safe and legal commitments.
• Getting involved with charity and community initiatives, encouraging my team to do the same.
• Delivering and sustaining our change plan activities, contributing to our wider business improvements.
• Having a great knowledge of related KPI�s and able to identify and resolve root cause issues, with sustainable solutions and continuous review.
• Completing audits and health checks demonstrating due diligence, finding potential risks and engaging accountable Lead Managers to fix them.
• Overseeing the accident reporting and investigation process, tracking trends and removing future risks.
• Inspires my team to deliver a great service to our customers through:
• Coaching my team on how to enjoy interacting with our customers/ colleagues/suppliers and treating them as individuals.
• Role modelling great safety and leadership behaviours, demonstrating my enthusiasm to inspire and engage our colleagues.
• Delivering high standards by presenting my area and colleagues in a manner that positively reflects our brand.
• Ensuring seasonal events are planned well, creating a great atmosphere and enjoying these times with our customers and colleagues.
• Equipping the team with the tools to deliver their role, and continuously improve our safety performance.
• Managing the payroll routines in a timely and accurate manner.
• Overseeing our catering partners, ensuring their colleagues feel part of our Distribution Centre team, have the skills to do their job and deliver a healthy, balanced menu of a high standard.

• I connect with my colleagues, sharing knowledge, experience and best practice. I understand the importance of what I do and work collaboratively to deliver results. I make time to build strong relationships, reaching out across the business to network with colleagues and find new ways to improve what matters.
• I am warm and welcoming in every interaction with customers and colleagues. I respond to people appropriately and ensure they feel seen, heard and recognised. Through listening and taking appropriate action I gain commitment from my team
• I use my energy and resilience to keep momentum going when working in challenging environments, keeping focus on my objectives. I act quickly, making decisions based on what is right for customers and colleagues to ensure my Distribution Centre standards are maintained at all times.
• My colleagues see me doing the right thing both when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around me.
• I am aware of what our competitors are doing and continually identify ways to improve our Distribution Centre for customers. I am keen to build and deliver new initiatives, providing feedback on how they could be further improved.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is �Serving our customers, communities and planet a little better every day�. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.�

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we�re a place where Everyone�s Welcome.

We know life looks a little different for each of us. That�s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We�re proud to have been accredited Disability Confident Leader and we�re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note

Tesco will only recruit individuals who have passed the school leaver�s age. To find out the school leavers age for your country please�click here�

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com