Senior Product Manager (Shopping Experience)

We are looking for a Senior Product Manager who will define market leading experience for our customers to drive customer engagement, conversion and retention by bringing a step-change to the shopping journey on Tesco.com website and Tesco Grocery Shopping App. As a subject matter expert in customer experience, you will work with Customers, Business stakeholders, Technology and Design experts and several other product managers across the organisation to deliver exciting and critical business and customer outcomes.

TESCO’s Grocery Home Shopping, is the largest online grocery business in the UK and has a very strong presence in Republic of Ireland and Central Europe.

Our Product Managers at TESCO Technology are passionate about solving problems. They take accountability for complex and strategic products, and are empowered to drive the product strategy, the roadmap, and the outcomes. Driven by curiosity and innovation, coupled with strong partnership with Business, Engineering, User Research and Data Science teams, our product managers create value for our Customers and Businesses across all markets.

We offer exciting & industry leading opportunities, a great team, an excellent benefits package, and significant career development opportunities.

• Evolve and drive the product vision, strategy, and the long-term roadmap

• Proactively partner with peers and senior stakeholders to set the future direction of Inspirations led online shopping as part of the wider business strategy across all TESCO Markets

• Understand key user personas, customers segments for the product and their pain points.

• Accountable for the performance and adoption of the product and responsible for the Outcomes and Key Results (OKRs)

• Prioritise work and decisively resolve trade-offs with peers and senior leaders

• Lead discovery for key opportunities, evolve product feasibility, viability and desirability in line with customer and business goals and intended strategic impact

• Effectively document and explain new requirements to the engineering team clear with acceptance criteria and help the team in breaking down complex work into smaller, deliverable chunks of value that can be delivered faster

• Sequencing of different opportunities and initiatives in line with product vision, strategy and outcomes.

• Drive the acceptance and adoption of ideas and improvements with product teams and engineering stakeholders

• Provide direction to cross functional team (s) on near to mid-term priorities

• Building strong collaboration with several teams and stakeholders including Operations teams, 3rd Party Partners, User experience (UX), Data Science, Engineering teams etc.

• Strong judgement in assessing opportunities, insights and data to establish emerging customer needs

• Leadership and direction setting for cross functional team(s) with decision making on near-term priorities versus long term strategic path.

• Influencing your teams and stakeholders to drive change and product driven value creation.

• Experience in product management of Front-End products (e.g. Websites and Mobile Apps)

• Experience and understanding of agile techniques to deliver market leading products

• Experience in managing products across different stages of the product lifecycle

• Experience in Online Shopping and E-Commerce is preferred but not mandatory

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.