Catering Proposition Manager

Job Description

Booker Group is recruiting for an Catering Proposition Manager, responsible for the development and continuous improvement of the catering proposition. The successful candidate will be able to translate customer insight and commercial performance into compelling offers and services. They will represent the voice of the customer, working cross functionally to shape the catering trade plan and marketing materials that enable sales and profit growth, and drive customer satisfaction.

• Develop and evolve the catering proposition
  Create, refine, and continually improve the catering offer to ensure it meets customer needs and commercial goals
• Drive sales and profit growth
  Ensure proposition development aligns with commercial targets
• Collaborate on the Catering Trade Plan
  Cross functional working to ensure the catering trade plan drives value and excitement for our catering customers

• Marketing and Communications Input
  Partner with marketing teams to create compelling in‑store, digital, and other marketing materials that showcase the proposition and drive customer engagement

• Performance Insights
  Translate customer feedback, market trends, performance KPI’s into clear proposals and build business cases with supporting evidence to drive internal decision‑making

• Cross Functional Collaboration
  Act as a central connector between teams such as Category, Operations, Supply Chain, Finance, and Marketing to ensure “right first time” execution

Key skills

• Strong commercial and customer insight skills
• Ability to translate data and trends into clear proposals
• Skilled at developing and improving customer propositions
• Effective cross‑functional collaborator
• Clear communicator
• Strong planning and project management
• Able to create compelling marketing briefs and customer messaging

Previous Experience

• Proven experience shaping or developing customer propositions
• Track record of improving sales or profit through proposition changes
• Experience using customer insight and KPIs to drive recommendations
• Demonstrated cross‑functional project delivery
• Experience producing evidence‑based business cases

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk