Working Student (f/m/d) - CX Customer Engagement & Webcast Management

Job Description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

Join the Global CX Consumption Office and help SAP's customers get more value from their SAP CX solutions. You will be the engine behind our digital engagement formats - from planning and moderating webcasts to publishing recordings - keeping 150+ Customer Success Managers and their customers informed and connected.

• Schedule and coordinate webcasts in alignment with Global Solution Champions, Adoption Office experts, and Product Leaders, supporting promotion of new releases
• Create and manage registration pages for webcasts
• Manage the monthly webcast newsletter
• Moderate webcasts and ensure smooth execution
• Handle post-production of webcasts and publish recordings on sap.com
• Support analytics and reporting to track engagement and adoption metrics

What you bring

• Student (f/m/d) at a university or university of applied sciences, ideally in your 1st or 2nd semester of a Bachelor's program
• Preferred fields of study: Communication, Media, Business Informatics, or IT
• Computer skills: MS Office (Word, Excel, PowerPoint); Camtasia; experience with webcast tools (e.g. ON24) is a plus
• Language skills: Fluent in English and German (written and verbal)
• Soft skills: Team player, strong communicator, comfortable with public speaking, well-organized, structured, and reliable
• Working from the office in Walldorf or St. Leon-Rot is required on 1-2 days per week

Where you belong

The Global CX Consumption Office is part of SAP's Customer Experience (CX) organization. Our mission: Helping 150+ CX Customer Success Managers drive lower churn and higher consumption of SAP CX Solutions through High Touch and Low Touch engagement models. We collaborate with product management, solution champions, and customer-facing teams worldwide. Joining our team means contributing directly to customer success on a global scale.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

#Workingstudent #Werkstudent #Germany #Deutschland #Student #LIHybrid #SAPGermanStudentsCareers #SAPNextGen

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 455799 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time | Additional Locations: #LI-Hybrid