Trading Partner Services - Supplier Integration Consultant

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The Trading Partner Services – Supplier Integration Consultant (TPS-SIC) is a senior, consultative role within the Customer Success Services organization. The TPS-SIC serves as a trusted advisor to buyers and trading partners across the full SAP Business Network portfolio, spanning Indirect Procurement, Direct Material Supply Chain, and Logistics solutions.

In this role, you will lead end-to-end integration engagements—guiding customers and their trading partners through complex onboarding, system integration, and process optimization initiatives. You will combine deep functional and technical knowledge with a consultative approach to understand customer business objectives, map current-state processes, identify improvement opportunities, and deliver scalable integration solutions that drive measurable value.

A core element of this role is an AI-forward mindset: the TPS-SIC actively analyzes business processes—both internal and within customer environments—to identify where artificial intelligence and intelligent automation can drive innovation, efficiency, and competitive advantage across the trading partner ecosystem.

SCOPE OF SOLUTIONS

The TPS-SIC brings strong functional knowledge and expertise and operates across all pillars of the SAP Business Network, including:

• Indirect Procurement – Purchase orders, advanced shipping notifications, goods receipts, catalog management (CIF/Punchout), and invoices, including eInvoicing government mandates
• Direct Material Supply Chain – Scheduling agreements, forecast collaboration and supply chain collaboration for direct materials and manufacturing
• Logistics – Freight collaboration, global track and trace, and carrier integration

ESSENTIAL DUTIES AND RESPONSIBILITIES

Consultative Engagement & Advisory

• Act as a trusted advisor to buyers and trading partners, leading discovery conversations to understand strategic business goals, existing process landscapes, and integration maturity
• Assess customer and trading partner business processes end-to-end, identifying pain points, inefficiencies, and opportunities for digital transformation through SAP Business Network solutions
• Develop and present tailored integration strategies and roadmaps aligned to customer objectives, industry best practices, and SAP Business Network capabilities
• Translate complex technical concepts into clear, business-relevant recommendations for stakeholders at all levels, including executive sponsors and operational teams
• Build and maintain long-term strategic relationships with key decision-makers in customer and partner organizations

Technical Integration Delivery

• Lead and manage the full lifecycle of supplier and trading partner integration projects across all SAP Business Network solution areas, from initial scoping through production go-live
• Provide expert guidance on integration protocols and standards, including cXML, EDI (X12, EDIFACT), PIDX, ANSI, and API-based integrations
• Define and document integration specifications, technical requirements, and data mapping guidelines tailored to customer and trading partner environments
• Support and oversee pilot integrations, troubleshoot technical errors related to message syntax, document structure, business rule validation, and network configuration
• Configure and validate SAP Business Network settings including transaction rules, catalog enablement, and integration profiles across Indirect Procurement, Direct Supply Chain, and Logistics modules
• Manage multiple concurrent, complex integration projects, prioritizing workloads and maintaining project governance to meet agreed go-live dates

Customer & Stakeholder Management

• Serve as the primary integration point of contact for assigned customer accounts and their trading partner communities throughout the engagement lifecycle
• Facilitate regular project status meetings, steering committee updates, and executive briefings as appropriate
• Proactively identify and escalate risks, issues, and blockers, recommending mitigation strategies to maintain project momentum
• Educate buyers, suppliers, and carrier partners on integration functionality, deployment processes, and best practices across all Business Network solutions
• Maintain accurate and up-to-date CRM and project tracking records to ensure visibility across internal teams

Cross-Functional Collaboration

• Partner closely with Sales, Solution Advisory, Product Management, and Customer Success teams to align integration delivery with commercial and strategic objectives
• Contribute to the development of best practices, playbooks, knowledge base articles, and enablement materials for Trading Partner Services
• May assume team lead responsibilities, providing coaching, guidance, and quality oversight to less senior Integration Consultants
• Represent the voice of the customer in internal forums, surfacing insights that inform product roadmap, process improvements, and go-to-market strategies

AI Mindset & Business Process Innovation

• Apply an AI-forward mindset to continuously evaluate customer and internal business processes for opportunities to leverage artificial intelligence, machine learning, and intelligent automation
• Identify use cases where AI capabilities—including predictive analytics, natural language processing, anomaly detection, and process automation—can improve trading partner operations, reduce manual effort, and accelerate cycle times
• Collaborate with customers and internal product/innovation teams to assess feasibility, define business cases, and pilot AI-driven improvements within integration and supply chain workflows
• Stay current with emerging AI trends and capabilities within the SAP ecosystem and the broader enterprise technology landscape, bringing relevant insights to customer engagements
• Champion AI adoption within customer organizations by communicating value, managing change considerations, and providing guidance on responsible AI use

POSITION QUALIFICATIONS

Education

• Bachelor's Degree in Business, Information Technology, Supply Chain, Computer Science, or a related field; or equivalent practical experience

Experience

• 5+ years of experience in a customer-facing integration, consulting, solution advisory, or technical services role within a B2B technology or supply chain software environment
• Demonstrated experience leading complex integration or digital transformation projects across Indirect Procurement, Direct Material Supply Chain, and/or Logistics domains
• Hands-on expertise with SAP Business Network (formerly SAP Ariba Network) or equivalent B2B network/e-commerce platform
• Proven experience with electronic document exchange standards including cXML, EDI (X12/EDIFACT), PIDX, and/or API integrations
• Experience conducting business process assessments, gap analyses, and consultative solution design engagements with enterprise customers
• Exposure to or demonstrated experience applying AI, machine learning, or intelligent automation concepts to business process improvement initiatives (preferred)
• 2+ years in a team lead, senior specialist, or mentoring capacity (preferred)

Functional & Technical Knowledge

• Strong understanding of procure-to-pay (P2P), order-to-cash (O2C), supply chain collaboration, and logistics processes
• Familiarity with ERP systems (SAP S/4HANA, SAP ECC, Oracle, or equivalent) and their integration touch points with trading partner networks
• Understanding of catalog management (CIF, Punchout/OCI), invoicing, ASNs, scheduling agreements, and freight order management in a B2B context
• Knowledge of data mapping, document transformation, and middleware/integration platform concepts
• Awareness of AI/ML technologies and their practical applications in supply chain, procurement, and logistics contexts

Competencies & Personal Attributes

• Consultative mindset with the ability to listen actively, ask insightful questions, and deliver tailored recommendations
• Strong analytical and problem-solving skills with exceptional attention to detail
• Excellent oral and written communication skills; able to adapt messaging for technical and non-technical audiences
• Proven ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven environment
• High degree of customer focus and a track record of building trusted, long-lasting client relationships
• Collaborative and team-oriented, with the ability to work effectively across global, cross functional teams
• Curiosity and commitment to continuous learning, especially in evolving areas such as AI, automation, and digital supply chain innovation
• Resilient, self-motivated, and able to work independently with minimal supervision

Language

• English proficiency required (written and verbal); additional languages are an asset depending on regional assignment

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448093 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid