Strategic Program Manager Middle and Eastern Europe Region (m/f/d)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

As a Strategic Program Manager (m/f/d), you will lead our largest and most complex SAP customer transformations, implementing and rolling out both private and public cloud SAP solutions. The key pupose is helping SAP customers to realize maximum business benefits from their SAP investments and innovate fast.

Key responsibilities include:

Lead customer transformations

• Define business objectives jointly with customer and SAP account management and plan IT transformation
• Manage engagement stakeholders and mentor the overall program team (customer, partner, SAP)
• Lead engagement across all involved SAP business units and deliver:
  • on time
  • within the approved budget
  • to the contracted scope
  • meeting the quality criteria
• Leverage state-of-the-art methodology and tools (SAP Activate, RISE methodology, SAP Integrated Toolchain, AI…)

Support SAP account management

• Contribute to SAP-customer relationship by connecting personally and delivering excellent results
• Identify opportunities for SAP to further help customers
• Support major deals with your experience and personality

Knowledge sharing and mentoring

• Contribute to improve SAP with your experience (developing and sharing best practices, mentoring etc.)

What you bring

• Multiple years of experience in setting up and leading very large (50+ consultants) and complex SAP customer transformations to success, implementing and rolling out both private and public cloud SAP solutions, preferably at a consulting / system integration company
• Demonstrated experience in managing, aligning and working with various levels within a customer organization (project, business, executive) as well as different parts of large global organizations
• Master's degree, preferably in business, engineering, computer science
• Excellent knowledge of project management, ideally PMI PgMP certified
• Excellent knowledge of state-of-the-art methodology and tools (SAP Activate, RISE methodology, SAP Integrated Toolchain, AI…)
• Excellent communication skills in both German and English

Where you belong

The mission of the Delivery and Program Office (DPO) MEE is to drive success of our customers' transformations across Middle and Eastern Europe (Germany, Switzerland, and Central and Eastern Europe). To achieve this, the DPO hosts four teams, including a team of SAP's most experienced Program Managers leading very large customer transformations.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443165 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 80% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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