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SAP • New Delhi, IN

Sovereign Cloud Engagement Expert

Employment type:  Full time
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Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do:

We are looking for a Sovereign Cloud Engagement Expert (f/m/d) to join our global team. This position is part of the Sovereign Cloud Alliances unit within the Sovereign Services & Delivery (SS&D) organization that combines all Sovereign Cloud deliveries at SAP.

The role includes the following tasks:

  • Project manage complex customer engagements pre-signature and post-signature in line with Sovereign Cloud Engagement case management practice
  • Ensure early, consistent, and consumable information flows to speed up the bid-to-signature phase as well as time adherence in the signature to go-live phase
  • Eliminate processual disarray for complex Sovereign Cloud Engagement cases with standardized, repeatable procedures that track deliverables
  • Multi-level stakeholder management within SAP to structure and strengthen alignment as foundation to enable success of Sovereign Engagement cases
  • Collaborate with cross functional teams (infrastructure operations, sales, regulatory affairs, marketing, operations, delivery, product management and legal) to ensure seamless integration and the on-time delivery of key milestones
  • Proactive screening for escalation interactions or delivery items with escalation potential and working on solutions to prevent actual Executive Board and/or customer escalations
  • Implement a robust collaboration model, governance, strategy to ensure Sovereign Cloud Engagement cases are aligned with all SAP internal processes and projects according to SAP’s Sovereign Cloud Strategy
  • Support Head of Sovereign Cloud Engagement and Global Head of Sovereign Cloud Alliances to enforce one holistic Sovereign Cloud Engagement case reporting

What you bring:

  • Master’s degree or equivalent
  • 15+ years of professional experience
  • Experience in sales and/or commercial roles
  • Experience in collaborating in complex engagements
  • Experience in project management in a multinational context is a must
  • Solid understanding of SAP Cloud offerings is a must
  • Experience in driving initiatives through multiple organizations
  • Experience in communication with senior management
  • Experience in SAP’s reporting systems
  • Excellent communication and liaison skills
  • English language skills on native speaker level

Beneficial

  • Experience in Sovereign Cloud
  • Experience in handling official government classified information

Meet your team:

SAP Sovereign Services & Delivery (SS&D) is part of Customer Value Group (CVG) board area and manages end-to-end Sovereign Cloud delivery as well as Government Security fulfilment for SAP.

#DevT4

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 455130 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid


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Company benefits

25 (UK) 30 (Germany) 21 (India) days annual leave + bank holidays
Accrued annual leave – 1 day/year up to 30 days (UK)
Open to job sharing
Sabbaticals
Adoption leave – Up to 52 weeks (UK)
Open to part time work for some roles
Returnship
Equity packages
Shared parental leave
Enhanced maternity leave
Fertility benefits
Pregnancy support
On-site childcare
Share options
Electric Car Salary Sacrifice
Gym membership
Dental coverage
Health insurance
Private GP service
Mental health platform access
Life assurance
Life insurance
Enhanced pension match/contribution
Enhanced paternity leave
Travel insurance
Cycle to work scheme
On-site gym
Bike parking
Enhanced sick pay
Emergency leave
Enhanced sick days
Company car
Open to part-time employees
Work from anywhere scheme
Childcare credits
Fertility treatment leave
Pregnancy loss leave
Carer’s leave
Nursery salary sacrifice scheme
Family health insurance
Women’s health leave
Annual bonus
401K
Referral bonus
Joining bonus
Employee discounts
Loyalty programme
Non-contributory pension
Personal development days
Personal development budgets
L&D budget
Language lessons
Learning license
Study support
Studying sabbaticals
Lunch and learns
In house training
Hackathons
Professional subscriptions
Further education support

Working at SAP

Company employees:

107,000

Gender diversity (m:f):

65:35

Hiring in countries

Argentina

Australia

Austria

Bahrain

Belgium

Brazil

Bulgaria

Canada

Chile

China

Colombia

Croatia

Cyprus

Awards & Accreditations

Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026

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Office Locations

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