Services Solution Architect - COE

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Lead the Future of ERP Migrations – Join Our Centre of Excellence

Are you passionate about the power of the cloud? Are you ready to help Australia's public sector unlock greater efficiency and productivity through smarter ERP migrations?

Join SAP and lead a bold new initiative that’s redefining how key government agencies move to the cloud.

With the creation of a Centre of Excellence (CoE) for Federal Australian Agencies we’re building a high-performance team to guide major agencies through the how of ERP migration — with proven strategy, expert delivery, and scalable, lasting impact.

Initially, an 18-month transformation program, this high-profile, strategic initiative will be the successful candidate’s initial assignment, before transitioning into the broader Customer Success and Delivery area to extend the best practices and knowledge gained there.

This is your chance to set new industry benchmarks and drive real transformation where it matters most.

Please note - This role is base in Canberra and given the role works with Australian Public Sector - Australian Citizens with the capability to secure and maintain government security clearance are preferred.

About the Role:
This is a role for a highly respected and senior resource with strong solution knowledge and deep implementation experience, capable of designing, driving and rationalising solutions to support customer outcomes. The Services Solutioning Architect is essential to translate customer expectations into a sellable and deliverable compelling proposal based on CS&D Portfolio and in close coordination with Subject Matter Experts and all Sales teams (Services Sales, Industry Account Executives and Solution Sales Specialists).

Key Responsibilities:

• Orchestrate the overall solution to meet the customer requirements, addressing solution and implementation approach, completing effort and cost estimates for the proposed solution, leveraging and coordinating input from subject matter experts as required. Formulate the solution details including timelines, approach, scope, risks and assumptions. Take into account various delivery options considering, scope, cost, quality and risk.

• Contribute actively towards the development of Business Cases for clients

• Work collaboratively with clients to solution and generate Rough Order of Magnitude estimates

• Consolidation of all requirements and inputs from multiple SME’s into a single solution response, including completion of solutioning details in a Deal Sheet and Scope Document.

• Align and engage all stakeholders required for Deal Execution – including Delivery, Risk, Bid Management, License and Commercial Finance.

• Act as a Single Point of Contact (SPOC) for the collation and overall design of the solution bid response or pro-active proposal.

• Provide input to the services sales strategy for each opportunity, acting as part of the overall bid team.

• Liaise and coordinate with other knowledgeable resources including Delivery, Practice Leads, other Solutioning Team members, Lines of Service and Industry experts as necessary to ensure delivery feasibility.

• Engage with Adoption Solution Centre (ASC) as necessary where they are engaged to support the bid response.

• Willingness to extend knowledge to other solution areas, especially the SAP cloud offerings, to a level satisfactory to support initial service solutioning for opportunities.

• Ensure the effective positioning and usage of relevant Service Portfolio items in the solution.

• Understand the RISE with SAP methodology for Cloud deployments.

• Support and reflect relevant regional and global services strategies into the services deals.

• Responsible for contribution of services solution content to the proposal response, including reviewing, writing, or editing, aligned with the proposal win themes.

• Proactively identify opportunities for the cross selling of services.

• Communication and handover of the solution design to the project delivery team, supporting the initial stage of project execution.

• Participate in and support regional Solutioning community (knowledge share and contributions).

Experience:

• The applicant should be highly experienced with at least 5 years implementation and have fully participated in multiple full cycle implementations. A thorough understanding of SAP project methodologies for Cloud is necessary.

• The applicant should have experience in building Value Based business cases.

• Applicant should have significant experience in project estimation methodologies.

• Applicant should have significant exposure to the services sales process, and have been involved in successful services sales campaigns.

• Ideally have deep experience in more than one functional solution area, with some broader knowledge of some other solution suite areas.

• Ideally have knowledge of SAP’s Premium Engagement Services and Cloudify Services portfolio.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 435499 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Locations: Canberra | #LI-Hybrid