Services Solution Advisor Senior Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Services Solution Advisor Specialist for Success Plan and Premium Engagement

Introduction summary

You will join SAP as a Services Solution Advisor Specialist based in Johannesburg, working as part of the Services organization. In this senior, customer-facing role, you will act as a trusted advisor for SAP Cloudified Services, including Success Plans, Cloud Application Services, and Premium Engagement offerings.

SAP Success Plans provide proactive and continuous success services designed to help customers adopt, consume, and optimize SAP Cloud solutions by leveraging SAP expertise, best practices, and tailored advisory services. SAP Cloud Application Services deliver end-to-end operational and technical support to help customers run, optimize, and continuously improve their cloud environments, ensuring stability, performance, and alignment with SAP innovation. SAP Premium Engagement offers a dedicated, high-touch engagement model for customers with complex, mission-critical landscapes, providing structured governance and personalized guidance to protect operations and maximize business outcomes.

You will be responsible for defining and positioning cloudified subscription services across the SAP portfolio for both Private and Public Cloud, safeguarding effective adoption, consumption, and value realization of SAP cloud solutions. Your primary objective is to achieve and exceed bookings targets for Cloudified Services within your allocated territory by progressing opportunities through all stages of the sales cycle in close collaboration with Sales and Services account teams. This is a permanent role with strong commercial accountability and the opportunity to influence complex customer decisions across South Africa and beyond.

What you bring

• Strong exposure to SAP Services and complex sales cycles, with the ability to articulate value across technical, business, and executive audiences.
• A background in services, consulting, or advisory roles, enabling you to translate customer goals into differentiated service-based solutions.
• Demonstrated ownership of pipeline development, opportunity qualification, and deal progression in complex sales environments.
• Deep understanding of value-based selling, including discovery, business case articulation, and outcome-focused positioning.
• Confidence engaging with senior customer stakeholders through executive meetings, workshops, and tailored presentations.
• The ability to collaborate effectively within virtual account teams, aligning with Account Executives and Services stakeholders.

What you’ll bring

• Act as a trusted advisor to customers, engaging at executive level and “talking business” to clearly articulate the value of SAP Cloudified Services across technical, operational, and strategic dimensions.
• Develop and execute territory and account plans by leveraging all available assets, including lines of service, marketing, delivery, and internal experts, to build pipeline and progress opportunities.
• Drive end-to-end service solution opportunities, from early qualification through to booking and revenue conversion, ensuring predictable outcomes quarter over quarter.
• Build and maintain a healthy, measurable pipeline by generating demand, supporting R4Q and RFx processes, and aligning with account plans.
• Lead discovery sessions and deliver compelling, value-based presentations tailored to each customer’s context.
• Accurately represent the real status of opportunity progression throughout the reporting cycle, including forecast updates.

Where you belong

• A high-visibility role within SAP Services, safeguarding the effective adoption and consumption of SAP cloud solutions and helping customers maximize the value and ROI of their investments.
• A values-driven culture grounded in trust, integrity, and accountability, where doing the right thing for customers, partners, and colleagues guides daily decisions.
• A collaborative, cross-country environment that encourages inclusion, knowledge sharing, and diverse perspectives to solve complex customer challenges.
• A growth-oriented workplace that invests in continuous learning, enablement, and flexibility, supporting your development toward broader sales influence or leadership roles while enabling sustainable performance.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451594 | Work Area: Presales | Expected Travel: 0 - 40% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid