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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as a Services Senior Account Executive - (AI Expertise) in Jakarta, Indonesia. In this specialist overlay role, you will act as the AI-services expert across strategic accounts, partnering with core teams to scope, qualify, and close AI-enabled SAP Services engagements with a global, cross-market remit.

Requirements

  • Demonstrated hands-on experience with enterprise AI adoption, such as delivering or advising on AI/GenAI implementations, AI value frameworks, or AI readiness assessments.
  • Deep expertise in SAP's AI and generative/agentic AI services portfolio, including scoping AI use cases and assessing customer AI readiness.
  • Degree not required; formal sales-tenure minimums are secondary to proven AI-services impact.
  • Comfort using AI tools, including agentic AI, in day-to-day work.

Skills & Responsibilities

  • AI-services expertise: Scope AI use cases, assess customer AI readiness, and design AI adoption roadmaps for strategic accounts.
  • Commercial collaboration: Co-build the technical and commercial case for AI services with delivery architects and account executives to accelerate decision-making.
  • Industry analysis: Apply industry insights to surface sector-specific AI use cases and shape AI-centric account strategies.
  • Adoption and growth: Drive AI services consumption growth and carry an AI-services influenced-revenue and adoption target.
  • Potential transition routes: People from AI consulting, technical account management, or enterprise sales roles may bring relevant domain and client-facing skills, alongside meeting mandatory AI-services expertise requirements.

Job description

Company Description

Job Description

What you'll bring

This is an AI-specialized services-sales role. Rather than carrying a general geographic sales territory, you act as the AI-services expert across a defined set of strategic accounts — partnering with core account teams to scope, qualify, and close AI-enabled SAP Services engagements. It is a specialist overlay role, distinct from a general Services Account Executive.

The way businesses decide to buy and get value from technology has shifted. Customers already know what AI is. What they need now is someone who understands their business well enough to tell them where AI actually helps, what it takes to get there, and why the time to move is now. At SAP, that's the work. We run the systems behind 84% of global commerce, across 25 industries and 400,000 customers worldwide, which means the problems you'll be working through are not theoretical. They're real, complex, and they matter. If you want to put deep AI expertise to work somewhere it reaches the organisations making decisions that affect millions of people, this is worth a look.

You bring deep, demonstrable AI-services expertise and apply it alongside account teams to win AI-centric opportunities across a defined portfolio of strategic accounts. You combine specialist AI knowledge with commercial acuity and a genuine focus on customer outcomes.

  • Deep, demonstrable expertise in SAP's AI and generative/agentic AI services portfolio — able to scope AI use cases, assess customer AI readiness, and design AI adoption roadmaps (a specialist requirement, not a general value-selling skill)
  • Demonstrated hands-on experience with enterprise AI adoption — e.g., delivering or advising on AI/GenAI implementations, AI value frameworks, or AI readiness assessments
  • Ability to co-build the technical and commercial case with delivery architects and account executives, translating AI capability into measurable business outcomes
  • Skilled at positioning AI-enabled SAP Services to executive stakeholders and accelerating AI decision-making
  • Ability to apply industry analysis to identify high-value, sector-specific AI use cases and shape AI-centric account strategies
  • Degree not required. Formal sales-tenure minimums matter less than proven AI-services impact.

We also look for people who build trust naturally, communicate with clarity, keep the customer at the centre of what they do, and bring emotional intelligence and genuine problem-solving ability to the challenges they face.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools — including agentic AI — in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll do

You act as the AI-services specialist across a defined set of strategic accounts, bringing deep AI domain expertise to qualify and win AI-centric opportunities. You do not own a standalone geographic sales territory.

  • Partner with account executives as the AI-services expert to scope, qualify, and close AI-enabled SAP Services engagements across the portfolio
  • Assess customer AI readiness and design AI adoption roadmaps that translate into funded engagements
  • Co-build the technical and commercial case for AI services together with delivery architects
  • Carry an AI-services influenced-revenue and adoption target — AI engagement pipeline created, AI use cases qualified, and AI services consumption growth — rather than a general services bookings quota
  • Apply industry analysis to surface sector-specific AI use cases and shape AI-centric account strategies
  • Drive AI services adoption and consumption growth by accelerating customer AI decision-making
  • Please include any specific language requirements or salary information, if applicable. Remove this section if not required.

Where you belong

You will be part of the Customer Value Group, a global community of services sales professionals dedicated to driving customer success and lifetime value through SAP Services solutions. In this role you operate with a global, cross-market remit — not tied to a single geographic territory — acting as the AI-services specialist who brings deep domain expertise to the accounts that need it most. It is an environment where your ability to turn AI capability into customer value is recognised and rewarded.

As we transform into the autonomous enterprise, we are proactively engaging with talent who will play a key role in building the capabilities required to deliver on our 2027 priorities.

#SAPCVGCareers

Qualifications

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Apply now
SAP

Services Senior Account Executive - (AI Expertise)

Jakarta

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