Senior Solution Sales Executive - CX

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

As an SAP Customer Experience (CX) Solution Sales Executive, you will be responsible for selling a defined portfolio of SAP CX solutions across targeted lines of business such as Marketing, Sales, Service, Commerce, and Customer Data. Your focus will be on helping customers modernize customer engagement, unify experiences, and drive revenue growth through SAP’s CX suite.

You will work closely with customers to ensure solutions are adopted and value is realized, while maintaining strong relationships and influencing requirements. This role is focused on named existing and/or prospective accounts and typically carries a quota.

Key Responsibilities

• Drive sales of SAP CX solutions to help customers transform customer engagement and experience.
• Maintain and expand ongoing business relationships with existing and prospective accounts.
• Influence customer requirements and specifications to align with SAP solutions.
• Collaborate on long-term concepts and strategies for customer success.
• Provide regular project status updates and ensure high-quality outcomes.
• Support adoption and value realization of SAP solutions.

What You’ll Bring

• Experience: Several years of progressive responsibility in solution sales, preferably in CX or related areas.
• Expertise: Advanced technical or business skills with specialist knowledge in one or more areas.
• Customer Focus: Proven ability to cultivate and develop lasting customer relationships.
• Communication: Strong ability to convey processes and policies clearly, build common ground, and provide constructive feedback.
• Independence: Ability to work autonomously on complex topics and set priorities.

Why SAP?

• Be part of a global leader in enterprise software and customer experience solutions.
• Work on innovative projects that shape the future of customer engagement.
• Enjoy a culture of collaboration, learning, and growth.

Ready to make an impact?
Apply now and help SAP customers become best-run businesses.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439035 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid