Senior Product Specialist for SAP Commerce Cloud

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you will build

As a Product Manager in an agile and empowered product team you are responsible for partnering with cross-functional stakeholders to define, develop and deliver the features that provide a key capability of the product – the ability to extend it in ways that allow our customers to innovate and differentiate their brand and their products.

In this role, you will be responsible for the full product lifecycle - from understanding customer and market needs, to defining product requirements aligned with broader product and business objectives, to driving the delivery of high-quality, scalable solutions. You will work on a mission-critical system used by global enterprises, where performance, user experience, and operational readiness are essential.

What you’ll do

• Contribute to product roadmap and execution for the extensibility experience and capabilities which are an integral part of SAP Commerce Cloud
• Understand market trends and customer needs by engaging with customers, partners, sales, and internal stakeholders to identify opportunities and challenges within digital commerce
• Prioritize and maintain the Product and Release Backlog and ensure execution together with the development, user experience and user assistance teams with a focus on integrated processes
• Own release planning and readiness, including coordination across dependent teams, and support enablement for sales, partners, and customers
• Contribute to commercialization and growth, supporting packaging, pricing, and positioning, and partnering with go-to-market teams to drive customer adoption
• Measure and optimize outcomes by defining KPIs, gathering feedback, and continuously iterating to improve customer value and business impact

What you bring

• Deep practical experience of agile product management ideally for major cloud native enterprise software vendors.
• Proven track record of building a product (feature) roadmap and then leading the execution of the roadmap via requirements collection and backlog definition and prioritisation
• Usage of AI-based tooling for problem statement definition, requirement elaboration and prototype creation
• Deep technical understanding of cloud native enterprise solutions, ideally with a focus on solution extensibility and integration
• Strong problem-solving and analytical skills, including ability to rapidly gather data, structure hypotheses, and develop synthesized findings/recommendations
• Strong verbal and written communication skills, with ability to present strategy to senior leadership while working effectively with engineering teams
• Self-directed, outcome-oriented mindset with ability to drive initiatives in complex, cross-functional environments
• 6+ years relevant experience with product management, solution management or consulting roles closely related to development.
• Domain experience in Digital Commerce and e-commerce platforms is a plus; experience in adjacent domains such as Customer Experience or Marketing Automation Platforms is also valued.

Where you belong

The SAP Commerce Cloud team empowers some of the world’s leading retailers and B2B companies to deliver exceptional digital commerce experiences that drive customer engagement and revenue growth. Our solutions enable businesses across multiple industries to create personalized, omnichannel shopping experiences that scale globally.

At the core of our portfolio is SAP Commerce Cloud, a mission-critical platform that processes millions of transactions daily with high performance, scalability, and reliability. Beyond transaction processing, our products enable organizations to optimize customer journeys, personalize experiences, and adapt commerce strategies as market dynamics evolve.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 449698 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid