Senior Product Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Selected candidate will attend Sao Leopoldo office 3 days a week

About our team:

The SAP Concur Platform team delivers market-leading Software-as-a-Service (SaaS) travel and expense solutions that help organizations make smarter decisions, simplify employee travel, and manage spend with confidence. Our platform provides the foundation that partners and internal teams use to extend functionality and build experiences tailored to their business needs.

It’s an exciting time at SAP Concur. As a truly cloud-native architecture, launching a next-generation user interface, modernizing core applications to enable intelligent and automated spend, expanding our services, and publishing AI Agents and APIs that empower customers and partners to extend our platform with innovative travel and expense solutions.

The Role

As a Senior Product Manager, you will own the strategy and roadmap for a key area of the Concur Platform, driving outcomes that unlock scale for product teams, customers, and partners. You’ll operate comfortably in ambiguity—defining the “why,” aligning stakeholders on the “what,” and partnering closely with engineering and design on the “how.” In this role, you’ll shape platform primitives (APIs, services, and developer experiences) and help enable AI-powered and agentic workflows that elevate how travel and expense solutions are built and used.

Responsibilities

• Own end-to-end strategy and delivery for a platform product area across the full lifecycle, with accountability for outcomes, quality, cost, and adoption
• Set platform vision and roadmap that balances customer/partner needs, internal product velocity, and architectural health
• Lead discovery and define crisp problem statements, proto-types, success metrics, and MVP scope for the initiatives you own
• Define and evolve platform primitives (APIs, services, data contracts, and logging) to enable extensibility for customers and partners
• Drive developer experience improvements (documentation strategy, onboarding, sample apps) in partnership with engineering and enablement teams
• Ensure successful delivery by partnering on technical design reviews, validation, and release readiness to confirm scope meets requirements
• Design and launch platform capabilities that enable AI-powered and agentic experiences (e.g., workflow automation, intelligent recommendations, natural language interactions)
• Partner with data/ML and engineering teams to define guardrails for AI agents, including evaluation, monitoring, privacy/security considerations, and human-in-the-loop controls
• Use customer feedback, analytics, and partner insights to iterate; define measurable KPIs (adoption, latency, reliability, conversion, developer satisfaction) and report progress
• Coordinate across product and engineering teams to plan releases and enable successful go-to-market execution
• Influence across organizations and build strong, collaborative relationships that drive alignment, executive-level clarity, and results

What You Bring

• Strong product management experience leading cross-functional initiatives in complex, matrixed organizations
• Ability to define strategy while staying close to execution, translating ambiguous problem spaces into practical solutions that deliver real outcomes
• Solid technical understanding and the ability to work closely with engineering teams to diagnose issues, understand platform constraints, and navigate system dependencies

• Strong platform product experience, including APIs/services, extensibility, and developer experience (DX)
• Working knowledge of modern AI systems (e.g., LLMs, prompts, grounding, evaluation, and limitations) and the ability to translate those capabilities into real product use cases
• Empathy for customers, service delivery, and support teams, with a willingness to dig into onboarding challenges, adoption issues, and real-world product friction
• Experience operating in environments where products are live and evolving, balancing roadmap priorities with day-to-day problem solving and issue triage
• Strong influence and stakeholder management skills, able to align multiple teams and drive decisions without direct authority
• Experience working with platform products or APIs, coordinating capabilities that span multiple products and teams
• A track record of owning high-impact products or initiatives and driving them from strategy through delivery and adoption
• Ability to work independently while thriving in a highly collaborative, agile environment
• Excellent written and verbal communication skills; strong problem-solving abilities; ability to communicate effectively with technical and non-technical audiences
• Proven ability to influence without direct authority, align diverse stakeholders, and drive decisions with executive-ready clarity
• Business English: fluent

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451070 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid