Senior Customer Information Security Advisor / Financial Services (CISA), EMEA/MEE (f/m/d)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

In this role, you will be part of the Financial Services (FS) Practice Group within CISA, building and maintaining customer trust in SAP through communicating SAP’s security and compliance approach. The FS Practice Group will act as the Center of Excellence for the interaction with and enablement of the Customer Success organization as well as directly participating in contract discussions on security and compliance topics. It is critical that you are able to interact and drive alignment across multiple internal departments on security compliance topics, including teams from the Customer Success organization (including Cybersecurity Hub), Legal, SAP Global Security & Cloud Compliance (SGSC) as well as leaders from different Lines of Business and Corporate Functions.

Second, you will identify and assess regulatory requirements, advise on how best to implement measures to meet regulatory requirements in the FS industry, and overall to help improve our processes in supporting FS customers. If you identify any FS security and compliance patterns, threats and opportunities, you will provide feedback to internal stakeholders to build security and compliance into SAP solutions and processes.

Third, you will develop and maintain a solid knowledge base in regional security and compliance topics, including financial services industry-specific compliance obligations (e.g. EU DORA), to support customer queries and contract negotiations.

Fourth, you will support the security and compliance governance efforts for the region, including reporting on customer commitments made, on status of identified KPIs; and (where appropriate) highlighting risks to senior management.

What you bring

• Proficiency in global security compliance and/or financial services regulatory requirements such as EU DORA, EBA Guideline or similar;
• Deep knowledge of cybersecurity principles, concepts, standards and best practices, in particular relating to SAP Cloud Services;
• Experience in supporting and advising on the implementation of security compliance measures and requirements;
• Experience in working collaboratively with various internal departments in managing security compliance issues;
• Good communication and interpersonal skills in English (and preferably also in German) and able to be a customer point of contact and as an internal liaison for various departments;
• Self-starter, motivated, organized, attention to details, demonstrated ability to deliver positive outcomes under pressure, results-oriented;
• 3-5 years experience in a sales support role, preferably in the areas of security compliance, customer success, or legal roles, ideally situated within the financial services sector;
• Bachelor's degree (or higher degree) in Computer Science, Information Security, Law or related discipline preferred; industry certifications such as CISA, CISSP, CCSP, CISM, IAPP CIPPE/CIPT are a plus.

Where you belong

This senior role is integral to our team, and we look forward to welcoming a dedicated professional who will support us in building up the Financial Services Practice Group within CISA. CISA sits within the SGSC Customer Office, which is the broader team that “faces” SAP customers and customer-facing teams. We are a team of highly motivated security and compliance professionals that thrive on delivering positive outcomes for SAP. We are uniquely positioned at the crossroads of multiple domains, including customer communications, contract negotiations and security compliance.

If you are a self-starter keen on making a real difference and have the relevant experience and skills, then this is the position for you!

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443467 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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