Senior Commercial Specialist

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Are you ready to take your career to the next level?

Become a key contributor in our Global Strategic Customer Engagements team covering the Americas, EMEA, MEE and APAC regions, where you will have the unique opportunity to shape and support the most impactful deals.

Global Strategic Customer Engagements (SCE) team is a part of Commercial Business Model and Automation (CBMA) under Global Commercial Finance (GCF). Global SCE team works in close alignment with customer-facing roles supporting customer negotiations with focus on SAP Extension transactions enabling the seamless transition of our customers from On-Premise to SAP Cloud solutions.

The Senior Commercial Specialist role, part of the SCE Americas team and reporting to the Regional Lead Tom Loupy, has an exposure across Global and Regional Management levels of different organizations across SAP, such as Customer Success, Strategic Sales, GSI, Board CFO and Global Commercial Finance. This role has an objective of providing coverage at Regional level for Americas, delivering high-value services in all aspects of deal structuring including commercial deal support, and Quote Approvals at Global level.

We operate in a trust-based working model and promote a culture of open dialogue and continuous improvement. If you're looking to make an impact while being part of a collaborative and high-performing team, we want to hear from you!

Key Responsibilities and Tasks:

• Work under the leadership of existing Global SCE team, based on Regional coverage, in providing value-added services in the conversion of our customer from On-Premise to SAP Cloud Solutions.
• Partner closely with customer-facing roles to support the commercial SAP Extension deals.
• Support commercial deal structuring that align with internal policies and drive SAP business objectives, via adequate Quote processing activities.
• Facilitate commercial negotiations with a focus on maximizing recurring revenue streams.
• Deliver financial modeling and analysis to assess the impact of commercial concessions and non-standard terms.
• Prepare comprehensive executive summaries for deal approvals.
• Provide support for strategic ad-hoc inquiries from Sales and GSI by delivering guidance on the Extension deals.
• Identify opportunities for process improvements and contribute feedback to enhance revenue operations.
• Quick learner and willingness to drive change by maintaining an open-minded spirit to new SAP Commercial models
• Actively engage in projects aimed at optimizing, standardizing, and automating our processes to drive continuous improvement.

YOUR PROFILE

Education and Work Experience:

• Bachelor’s degree or equivalent in Business Administration or comparable field with proven performance track record.
• Minimum 5 years of experience in the software industry, preferably in a finance or commercial operations role.
• At least 3 years of solid experience working with customer-facing teams, with the ability to shape compliant deal structures.
• Knowledge of policies related to conversion of SAP On-Premise to SAP Cloud and experience applying them to customer specific situations (Extension policies) is a must
• High preference for candidates with past Regional CE (former MGTM) experience or candidates having strong GCF experience closely related to Deal commercials
• Good knowledge of related MU sales with experience related to key customer engagements.
• Fluent in English, additional languages are a plus

Skills and Competencies:

• Strong analytical mindset with the ability to make sound financial decisions.
• Excellent communication and networking skills.
• Team player and collaborative mindset.
• Able to work independently, manage competing priorities and meet tight deadlines.
• High levels of integrity, flexibility, and discretion.
• Willingness to work flexible hours during peak times to support business needs.

ABOUT THE TEAM

The Strategic Customer Engagement team is a global team that combine expertise in commercial, sales and financial fields with a significant impact on SAP’s recurring revenue and enabling SAP’s business expansion.

We have a strong regional presence and work proactively with regional Sales teams as well as other stakeholders on cross Cloud and On-Premise opportunities.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 112400 - 191100(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448840 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

​