Senior Agentic UX Designer - Supply Chain Management (m/f/d)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do

SAP's Supply Chain Management (SCM) portfolio powers the world's most complex systems — from design to operate, across planning, logistics, manufacturing, and service. As competitors redefine supply chain software as real-time autonomous orchestration rather than transactional ERP, SAP is accelerating its journey to an Autonomous Supply Chain. At the center of this is the SCM Agentix UX team — a dedicated tiger team that embeds directly in SAP's most strategic AI lighthouse initiatives to design and ship AI-native experiences from scratch.

As Senior Agentic UX Designer – Supply Chain Management (m/f/d), you will be a core design executor in this co-located Berlin team. You will work hands-on in fast-moving incubator sprints, prototyping and shipping experiences that are not traditional Fiori screens with AI sidebars — but genuinely new interaction paradigms for autonomous supply chain operations. Alongside shipping product, you will extract reusable patterns that scale to 200+ SCM designers and help define what agentic UX means inside SAP.

This role is for a designer who has a strong point of view on AI-native UX, is comfortable working in ambiguity, and wants to see their work shape a product category — not just a feature.

What you'll build

• Ship Agentic Experiences: Design and prototype end-to-end AI-native workflows for SCM lighthouse initiatives — from autonomous planning agents to GenUI interaction models — working directly embedded in product and engineering squads.
• Define Interaction Patterns: Translate complex agentic behaviors (goal-setting, delegation, human-in-the-loop oversight, explainability) into clear, usable, and trustworthy user experiences.
• Build the Pattern Library: Document and codify reusable agentic UX patterns that can be adopted across the broader SCM design organization, creating leverage beyond the incubator team.
• Drive Design Quality: Own the craft quality of your work end-to-end — from early concepts and flows to high-fidelity prototypes and shipped UI — raising the bar for what AI-powered enterprise software looks like.
• Collaborate Across Functions: Partner closely with product managers, engineers, and AI platform teams to align on feasibility, drive scope, and move fast without sacrificing design intent.

What you bring

• 5+ years designing complex B2B or enterprise software, ideally with exposure to the SAP ecosystem or enterprise supply chain domains.
• Hands-on track record of shipping AI-powered products: you have designed workflows involving AI agents, LLM outputs, or automation, and understand the UX challenges that come with non-deterministic systems.
• Strong interaction design and prototyping craft: you can go from ambiguous brief to working prototype fast, and know when to go high-fidelity vs. when a quick flow sketch is enough.
• Solid grasp of agentic UX concepts: human-in-the-loop design, trust calibration, agent goal-setting, graceful failure states, and explainable AI interactions.
• Experience working in lean, fast-moving product teams: you are comfortable with 0-to-1 work, can manage your own scope, and do not need a fully defined brief to get started.
• Ability to think in systems: you design individual screens but always keep the end-to-end workflow and pattern reusability in mind.
• Passion for the intersection of AI, automation, and enterprise UX, ideally with a portfolio that demonstrates this focus.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 450927 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Part Time or Regular Full Time #LI-Hybrid