SAP NS2 Support Intern - Analytics & Data, oCOO Data Management

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP NS2 Support Intern – Analytics & Data, oCOO Data Management

SAP NS2 is seeking an Analytics & Data Support Intern to support internal analytics, KPI reporting, and data-driven insights for oCOO Data Management team.

NS2 COMPANY DESCRIPTION

SAP is the global market leader for business software and related services. SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary of SAP. At SAP NS2, we leverage best-in-breed technologies engineered by SAP to protect the lives, assets and information of Americans. We offer SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

This position requires access to customer data; Must be a U.S. citizen. SAP NS2 does not offer Visa sponsorships for this role. All internals must have manager’s approval to transfer.

Interns are preferred to be local to Herndon, VA

BRIEF DESCRIPTION

This role aligns to the Support Engineer profile and focuses on analytics enablement, accurate reporting, documentation, support activities, and continuous learning. The position is a support internship and provides exposure to enterprise analytics platforms, data integration concepts, and KPI frameworks used across SAP NS2.

PROFILE

Support Interns are foundational members of the oCOO organization. Individuals in this role are developing technical and functional knowledge of SAP analytics solutions while learning how support organizations deliver reliable, repeatable, and high-quality outcomes for our customers, internal and external.

This role emphasizes analytical thinking, structured problem solving, documentation, and collaboration, with responsibilities tailored to analytics and data support.

KEY RESPONSIBILITIES

Analytics Support

• Support internal analytics and KPI establishment and reporting, primarily for support teams and leadership audiences
• Assist in building, maintaining, and validating reports and dashboards in SAP Analytics Cloud (SAC)
• Help ensure consistency, accuracy, and repeatability of analytics outputs
• Support data collection, preparation, and presentation using Data Visualizations. Source systems include S/4HANA and ServiceNow

Proactive Support and Innovation Activities

• Create and maintain internal documentation related to analytics, KPIs, and reporting processes
• Support testing of analytics and reporting solutions in lower environments to prevent recurring issues
• Assist with identifying data gaps, anomalies, or inconsistencies and escalating appropriately
• Contribute to initiatives that improve analytics usability, quality, and operational efficiency

Continuous Learning Culture

• Actively participate in SAP training, enablement sessions, and internal knowledge sharing
• Build foundational knowledge of SAP analytics platforms and enterprise data concepts
• Stay current on new functionality, reporting enhancements, and process updates
• Take on new tasks and projects, as assigned to expand technical and functional skills

EXPERIENCE AND EDUCATIONAL REQUIREMENTS

Education

• Bachelor’s or Master’s degree in Technology, Business, Analytics, Data, or related field preferred

Experience

• Exposure to analytics or reporting tools (SAC, Tableau, Power BI, or similar)
• Basic proficiency in SQL
• Interest in analytics, data, and how business performance is measured

SKILLS AND COMPETENCIES

• Strong analytical and critical thinking skills
• Ability to troubleshoot reporting or data-related issues
• Curiosity about business processes and performance metrics
• Clear written and verbal communication skills
• Ability to work collaboratively in a support environment
• Willingness to learn enterprise-scale systems and processes
• Preferred Skills:
• SAP-specific knowledge like S/4HANA, SAP Datasphere, or BW
• More advanced proficiency in additional programming and analytical tools (e.g. Python, SQL, Tableau, Power BI, Snowflake, Databricks, BigQueries, Redshift, QuickSight, Looker, Qlik)

BUSINESS NEED

• Hands-on analytics and reporting experience within a secure, enterprise environment
• Exposure to SAP’s leading analytics and data platforms
• Mentorship and structured learning within a support organization
• Opportunity to build a strong foundation for future roles in analytics or data engineering

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15 - 62 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445550 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid