SAP Mexico Intern - Training and Adoption

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Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Three reasons to intern at SAP

Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

Position title: SAP Mexico Intern – Training and Adoption

Location: Mexico City or Monterrey

Expected start date: June/July 2025

Duration: 18 Months

Schedule: 30 HR/week

Support customer onboarding and provide assistance with Training and Adoption Cloud products.
Assist with user activation and access setup.
Help customers and partners generate and customize usage reports.
Guide customers and partners in developing their learning journeys.
Respond to inquiries regarding license consumption.
Handle inquiries related to invoicing and booking processes.
Assist customers with purchasing SAP Learning Hub through the SAP Store.
Run reports and track KPIs to monitor the effectiveness of programs.
Conduct follow-up activities with customers in coordination with the sales team.
Translate training content from English and Spanish to Portuguese.
Coordinate customer-facing and virtual events, ensuring high-quality standards.
Gain an understanding of SAP Training and Adoption courses, participant databases, and reporting systems.
Learn to navigate and utilize available reporting tools.
Perform data analysis to support decision-making and strategy.
Collaborate with global and regional Training and Adoption teams to support campaign execution.
Manage the translation process for marketing assets.
Engage with the regional Demand Generation team for campaign alignment and support.

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Educational Requirements: Currently enrolled in an academic program (Ideally: business, data or related)
Language Requirements: English (Fluent/Advanced – Written & Spoken)
Strong written and verbal communication, active listening, and the ability to engage team members effectively.
Ability to prioritize tasks, manage time efficiently, and ensure timely follow-ups and accurate record-keeping.
Flexibility to adapt to changing circumstances and the ability to think critically and solve challenges in the sales process.
Ability to conduct market research, analyze data, and identify trends to support sales efforts.

Meet your team:

The SAP Training and Adoption team is seeking a highly motivated self-starter to join us for an 18-month internship based in Mexico. In this role, you will support various Training and Adoption initiatives, including post-sales activities related to the SAP Learning Hub. You will work closely with SSAs and Learning Delivery teams to help customers and partners effectively consume and adopt SAP Learning Hub.

#LI-Hybrid

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 0 - 0(MXN) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.