SAP iXp Intern - Customer Success Enablement Support

Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do

Position Title: SAP iXp Intern - Customer Success Enablement Support

Location: Toronto

Expected Start Date and End Date: July 2025 - January 2026

• Schedule, interview & publish internal customer win stories
• Utilize the latest innovative learning technologies
• Assist in planning in-person & virtual learning events around the globe, as required
• Host & plan logistics for global webinars
• Research and recommend innovative tools and technologies to deliver cutting edge design solutions with a focus on business impact metrics
• Contribute to building engaging, award- winning Learning Programs
• Drive best in class content for a variety of media (ie. Podcasts)
• Maintain our Solution Knowledge Centre Sharepoint Pages
• Develop, new & exciting digital content formats, assessments & surveys
• Develop audience appropriate, cutting edge instructional design technologies including gaming, mobile solutions, social, micro learning and formal/informal learning
• Partner with business leaders and subject matter experts to develop learning assets
• Continually evaluate the effectiveness of learning asset published by developing and implementing post instruction evaluation criteria and tools

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Requires candidates to be in a B.A or B.S. degree program that is applicable to the position
• Ability to work virtually in a fast-paced environment.
• Intellectual curiosity and a quick, independent learner.
• Excellent interpersonal skills and a professional image.
• Excellent and clear communication skills.
• Ability to think strategically and conceptually.
• Ability to coordinate multiple tasks and projects.
• Ability to work independently. Self-guided and motivated.
• Strong project management and critical thinking skills
• Comfortable with data gathering and analysis
• Experience working with Microsoft Office suite; Word, Excel and PowerPoint
• Media Design Experience a plus

Meet your team

You will be a part of SAP’s Business Data Cloud & AI Customer Success Enablement Team, working on relevant and impactful projects. We are looking for a dynamic, digitally creative person to join the Global Customer Success Enablement Team who supports learning programs for all roles in our SAP Customer Success Organization.

The candidate will join a fast paced and innovative team focused on developing solutions & content to enable continuous learning for customer success teams around the globe.

The Enablement team has a unique culture. We are highly innovative and our enablement solutions strive to define new frontiers in how people learn. We have extraordinary leadership and an aggressive, results driven culture. We are seeking a self-directed, highly creative individual who is attracted to a challenging, flexible work environment to deliver engaging, innovative solutions.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 18.00 - 36.00 CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

Requisition ID: 423381 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid