SAP iXp Intern - Cloud ERP Solution Adoption Business Analyst

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You’ll Build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact.

Position title: SAP iXp Intern - Cloud ERP Solution Adoption Business Analyst

Location: Toronto, Canada

Expected start date: July 2026

Duration: 6 Months (potential for extension)

Schedule: 40 Hours per week

The goal of the Adoption Office Team is to set up scalable adoption capabilities and support Customer Success Management (CSMs) globally with driving customer renewals, adoption, expansion/upsells, and customer references. The focus of this internship will be to learn about the different core dimensions of what it means to build a Customer Success organization. The intern will be able to develop knowledge and capabilities in the following areas: SAP S/4HANA Cloud and Digital Supply Chain Solutions, as well as Data Insights, Analytics, Customer Success Strategy and Operations.

Expectations & Tasks:

Solution Adoption

• Build data reports, dashboards on SAP Analytics Cloud, and ad hoc data analysis tasks
• Prepare and deliver accurate, up‑to‑date data insights for recurring strategic cadence calls
• Present findings and use data to actively engage stakeholders to collect feedback, drive action items, and ensure clear ownership of next steps
• Analyze and communicate the impact of customer engagement initiatives to support customer adoption and informed decision‑making
• Develop Metrics standard to drive usage and consumption for Cloud Solutions

Operation Support

• Collect, clean and process large quantities of data
• Navigate through different data tools to ensure delivered business outcomes
• Develop tools and SOP to help scale and increase business insights

Stakeholder Management

• Collaborate across teams to deliver information, resources, and best practices
• Engage and align with Customer Success Partners, Product and Solution Managers, Marketing and Analytics Teams
• Own the end‑to‑end readiness of strategic decks, ensuring all required inputs are incorporated and finalized ahead of key meetings

Key responsibilities will relate to

• Customer Tracking
• Data management and analytics
• Adoption Campaign Impact Tracking
• Customer Relationship Management
• Customer Engagement Meeting Asset Creation

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Currently pursuing or completed a degree (Bachelor’s, Master’s) in Business Administration, Marketing, Economics, Management Information System (MIS) or Business Technology Management (BTM).
• Language skills: Business fluent in English. Additional language is a plus.
• The candidate must have a combination of technical and business experience.
• The candidate should be a team player, with a self-starter attitude and the ability to work with minimal direction. Good communication/writing and organization skills are important.
• The candidate should be able to synthesize and analyze large quantities of data, whilst showing a creative and pragmatic approach to problem solving.
• Above all, they should be passionate about technology and business.

Preferred skills or competencies:

• Strong Relationship/Interpersonal skills
• Data Analysis
• Excel
• Understand and code in Python
• Data Management
• Detail Oriented
• Curious
• Demonstrated Self Starter
• Strong written communication skills (email, PPT, case studies)
• Strong verbal communication skills
• Strong organizational skills
• Business Acumen
• Consultative Skills
• Strong collaboration skills
• Demonstrated previous experience in the above areas.
• Previous SAP experience is an asset

Where You Belong

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
2. Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 0-CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 452319 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

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